Health Services Coordinator
2 months ago
**JOB OVERVIEW**
**JOB TITLE**
Health Services Coordinator
**PROGRAM**
Tampa, FL
**WORK SCHEDULE**
Five Days per week, 40 hours per week, 12 months per year
**LOCATION**
Program onsite
**REPORTS TO**
Center Director
**JOB TYPE**
Full-Time position
**JOB DESCRIPTION**
The Health Service Coordinator organizes and coordinates medical services with Health Care Providers for Unaccompanied Children (UC) including specialty, dental, vision and hearing services, laboratory, imaging services, and processes Treatment Authorization Requests (TARS) and updates via the Office of Refugee and Resettlement (ORR) UC Portal. This employee works closely with Health Care Providers, Dental Providers, Program Director, Assistant Program Center Director, Youth Care Supervisors, Case Management, and Clinical Departments.
**ABOUT YOU**- A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education.
- You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prior project in a prioritized manner to meet our internal Urban Strategies goals of all current Head Start Performance Standards.
**WHAT YOU’LL BE DOING**
- Manages and monitors the delivery of Health Care services to UC including medical examinations, vaccinations, specialty visits, communicable diseases, medication management, and knowledge of health and mental health resources for children.
- Ensures the development and implementation of internal procedures in accordance with ORR, State, Federal and Urban Strategies Policies and Procedures.
- Must be sensitive to the needs of the children in the areas of health care, clinical, case management and all other department services provided.
- Prepares children for medical examinations including explaining the process in a manner and language in which they understand, and properly and accurately records the medical intake information to report to the Health Care Provider
- Collaborates with inter/intra departmental personnel within the shelter (e.g., all medical staff, clinicians, education department, youth care department, case managers) to enhance plan of care
- Provides guidance and/or assistance to US Staff and Health Service Providers on updated ORR Medical Guidelines, and Urban Strategies procedures.
- Develop and maintain effective communication and working relationships with staff, physicians, and UCs.
- Maintains UC medical charts as required by ORR policy, to include allergies, medication use, and immunization history, at each visit.
- Communicates medical concerns with the child concerning their disease, prevention of disease, and treatment plans as indicated by Health Care Professional and provide responses to questions.
- Continually assesses for areas of improvement and develop plans and evaluation criteria in the medical department.
- Obtain, compile, and maintain medical files on each intake. Ensure proper documentation in Refugio’s Program’s database and maintain a hard copy of required documents and medical record as required by ORR guidelines and timelines.
- Adheres to, ORR, CDC, State and Federal regulations, and Urban Strategies policies, and procedures.
- Schedule and comply with required medical, specialty and dental appointments and timelines.
- Must respond and comply to i emergency medical needs immediately involving children in care.
- Attends and participates in multidisciplinary care meetings to improve quality care and outcomes of UC in care.
- Attends program and Urban Strategies meetings and communicates concerns, identifies solutions, obtains approvals, resolves problems, and maintains a specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.
- Ensures medical supplies and over the counter inventory is maintained by checking stock to determine expiration dates, inventory level; anticipating needed supplies; placing and expediting orders; verifying receipt; using equipment and supplies as needed to accomplish job results.
- Ensures medication and immunization administration are followed in accordance with ORR Guidelines, the Center for Disease Control (CDC) State, and Federal requirements, and Urban Strategies standard operating procedures.
- Collect, maintain, and submit weekly, monthly, quarterly, and annual medical reports to the supervisors.
- Ensures coordination of medical staff for the transfer of children to medical, dental, specialty and diagnostic clinics to offsite locations
- Escorts/Transports child(ren) to medical, dental outings as needed.
- Submits, reviews, and follows up on all Significant Incident Reports regarding medical issues within the required timeframes.
- Participates in the development and conduct training of educational programs for medical staff and US staff (e.g., Universal Precautions, Communicable diseases, Administration Of Medication, infec
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