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Director of Store Experience

4 months ago


Burlington, United States Burlington Stores Full time

**LOCATION** 1830 Route 130 North Burlington NJ US 08016

**Overview**

Bring your experience to our growing Fortune 500 retail company and certified Great Place to WorkBurlington Stores is a nationally recognized retailer of high quality, branded merchandise at everyday low prices, with over 1000 stores in 45 states and Puerto Rico and we are in search of a Director of Store Operations and Strategy Analytics. As an off-price retailer we generate more than $9B in sales through our nationwide network of stores.

OurDirector of Store Experience leads store and field engagement, meetings, and events from defining the vision and strategy to leading execution across internal functions and external partners. The role is responsible for complete alignment between Stores Organization priorities and store leader and associate behaviors. The goal is to propagate critical content, ensure deep understanding, and energize our store teams to execute Burlington’s unique off-price model every day in every store. The right individual will be an expert in planning and cross-functional team leadership with experience in cross-functional planning, coordination, and facilitation of large-scale events (~1,500 people).

**A Day in the Life**
- **Strategy** : Create a strategy for enrolling, engaging, and energizing stores and field on company priorities through in-person and virtual events, publications, and other means. Lead the design from vision to individual event requirements, coordinating input from C/E level leaders and incorporating insights from stores and field. Develop an operating model for Burlington to deliver engagement productions consistently across Events, Communications, Learning & Development, HR, Marketing, Store Operations, and other functions.
- **Events** : Lead program management to produce large-scale in-person and virtual events and programs end-to-end from content coordination to run-of-show the day of. Manage cross-functional planning process and related tools/technology, and lead meetings at both senior executive and working team levels. Collaborate with Events, Legal and Procurement to source vendors. Identify and resolve issues, garnering resources across the organization to deliver on event goals.
- **Recognition** : Design and implement store and field recognition programs. Support associate engagement initiatives in partnership with HR and Field. Run contests and other tactics to create positive high energy and high-performance environment in stores and field.
- **Change Management** : Lead activities to follow through on business, training, and other priorities from events. Partner with Store Ops, Communications, and Field to sustain behavioral changes by integrating event content into weekly and monthly store routines. Cascade communications across audiences and facilitate shared understanding across the organization.

**You Come With**
- Bachelor's Degree
- MBA/M.S. preferred.
- 5 years of experience in large-scale event production
- Min 2 years of experience in retail
- Functional background in operations, communications, HR, and Learning
- Demonstrated problem solving, cross-functional collaboration, and communication skills

**Come join our team. You’re going to like it here**

**You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.**

**We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.**

\#LI-SS2

**Posting Number** _2024-220992_

**Location** _US-NJ-Burlington_

**_Address_** _1830 Route 130 North_

**_Zip Code_** _08016_

**Workplace Type** _Hybrid_

**Position Type** _Regular Full-Time_

**Career Site Category** _Corporate_

**Position Category** _Store Operations_

**Evergreen** _Yes_

**Min** _USD $135,000.00/Annual_

**Mid** _USD $175,000.00/Annual_