Risk Management

3 weeks ago


Wilmington, United States JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.

An exciting opportunity exists within Risk to utilize your knowledge of Collections Processes to lead the governance and change management activities for Risk Collections Strategies. As a member of Risk Execution and Controls, you'll be responsible for managing various aspects of the Risk Governance Life Cycle, leading the Change Management Process for Risk and responsible for identifying issues and owning them to completion.

**Preferred Skills**
- BA/BS degree in Business Administration, Finance, Accounting, or related discipline
- Self-starter ready to make an impact using the disciplines learned through education and work assignments
- Excellent interpersonal and communication skills necessary to work effectively with all levels of the organization and with geographically distributed teams
- Ability to work as a team player, develop solutions to complex problems, think outside the box and recommend the best solution
- Ability to build relationships effectively across the organization
- Strong execution and organizational skills
- Ability to prioritize and execute on multiple, simultaneous, complex priorities
- Highly disciplined, able to make independent decisions and excel in a dynamic, demanding environment
- Lending Operations, Service, or Compliance experience

**Roles & Responsibilities**
- Review control reports and research exceptions and escalate as needed
- Incorporate control standards for line of business correction cases
- Issue identification and determination of potential customer impact and escalation paths
- Partner with key business team members and stakeholders on an ongoing basis
- Partner with strategy owners to ensure compliance with change management standards and documentation requirements
- Intake process
- Strategy documentation updates
- Governance package adherence
- Collection and storage of correction evidence
- Package monthly results related to controls and strategy implementations
- Review that all relevant process and control practices are followed
- Perform engagement with all levels of management as required
- Organize reporting and status updates to management on a regular basis

**ABOUT US**
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing e



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