AVP, Claim Manager-Builder's Risk

4 weeks ago


Wilmington, United States CHUBB - DISABLED Full time

This position will directly manage a staff handling claims occurring on the Builder’s Risk, Entertainment and Natural Resource (Energy) books of business. Analyze first reports to determine nature of loss, coverage provided, and scope of damage; promptly contact client's and contract adjusters; promptly and properly develop the file to provide accurate and timely investigation and loss analysis; maintain an active diary; monitor diary to achieve timely development of file and timely disposition of the claim; recognize and pursue recovery where possible; adhere to all statutory regulations and unfair claim practices act; establish accurate and timely reserves; effectively communicate with all internal and external customers.

Provide technical guidance and authority through supervision of the investigation, reserving and fair resolution of claims. Monitor work product of adjusters and staff assistants for compliance with Best Practices, and provide feedback. Ensure the adequacy of reserves, proper valuation of claim settlements, and appropriate use of experts. Assist in claim audits and customer complaint resolution. Performs all administrative supervisory roles including; hiring, performance reviews, coaching and staff development. Responsible for acceptable claim results including inventory management, reserve adequacy and expense control.

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