Clinical Marketing Engagement Specialist

4 weeks ago

Princeton, United States Lingraphica Full time

**Company Description**

**Essential Duties & Responsibilities**

Outbound responsibilities:

- Works to schedule SLP’s for device demos, webinars, and in-services
- Monitors cancellations and works with SLP’s on rescheduling of demos
- Collaborates with the Clinical Sales team when needed for demos and other outreach events & projects
- Multi-tasks and successfully executes projects under a heavy workload, tight deadlines and changing conditions
- Coordinates loaner device recall when device demos /webinars have concluded
- Reports key data points and metrics regarding outreach events to Outreach & Events Manager

**Intake Responsibilities**:

- First point of contact for clinical intakes
- Engages with clinicians via inbound calls and chat sessions to answer questions and input intake information
- Receives face sheets and inputs into database; follows up with clinicians as necessary to obtain missing information
- Successfully interacts with prospects and existing customers by providing a superb experience to create new relationships/partnerships and maintain existing relationships
- Educates existing and prospective SLP’s about Lingraphica’s technology and how it can benefit their clients
- Triages opportunities and customer issues
- Offers an exceptional customer service experience in every interaction consistent with Lingraphica’s core values
- Other duties as assigned

**Qualifications** Education & Experience**
- 1-2 years related customer service, sales, marketing and/or related administrative experience
- Experience in the healthcare industry and/or durable medical equipment, preferred

**Knowledge, Skills & Abilities**
- Proficient in basic computer programs with willingness to learn new systems
- Working knowledge of Microsoft Office 365
- Experience with OneDrive, RingCentral, and HubSpot or similar CRM, preferred
- Self-motivated
- Organized; attention to detail
- Excellent verbal, phone, and written communication skills

**Additional Information** Work Environment & Physical Demands**

Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access. Must be able to operate a computer with or without reasonable accommodation.

**Travel**

Travel is required for the annual company meeting and team off-site, within the continental United States, approximately twice per year.

**Accommodations**

To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

  • Clinical Marketing Engagement Specialist

    4 weeks ago

    Princeton, United States Lingraphica Full time

    Company Description Lingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their...

  • Marketing Engagement Specialist

    7 days ago

    Princeton, United States Lingraphica Full time

    Job DescriptionJob DescriptionCompany DescriptionLingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to...

  • Clinical Engagement Specialist

    1 week ago

    Princeton, United States Lingraphica Full time

    **Company Description** **Clinical Essential Duties & Responsibilities**: - Liaise and collaborate with the Consumer Sales Team, as well as other departments to improve customer experience for all our target audiences, with a focus primarily on individuals with communication impairments and care partners - Assist with developing clinical-focused training...

  • Clinical Engagement Specialist

    3 weeks ago

    Princeton, United States Lingraphica Full time

    Job DescriptionJob DescriptionCompany DescriptionLingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.  We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to...

  • Clinical Engagement Specialist

    3 weeks ago

    Princeton, United States Lingraphica Full time

    Company DescriptionLingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their...

  • Clinical Engagement Specialist

    4 days ago

    Princeton, United States Lingraphica Full time

    Company Description Lingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their...

  • Clinical Engagement Specialist

    1 week ago

    Princeton, United States Lingraphica Full time

    Company DescriptionLingraphica is a mission-driven organization who provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments. We look for candidates who enjoy working in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their...

  • Communications & Marketing Specialist

    4 days ago

    Princeton, United States Princeton University Full time

    Overview: The John H. Pace Jr. '39 Center for Civic Engagement makes service and civic engagement a central part of the Princeton student educational experience, supporting students learning from service through sustained community engagement, experiential learning, and programs that introduce students to communities. The Communications and Marketing...

  • Communications & Marketing Specialist

    3 weeks ago

    Princeton, United States Princeton University Full time

    Overview: The John H. Pace Jr. '39 Center for Civic Engagement makes service and civic engagement a central part of the Princeton student educational experience, supporting students learning from service through sustained community engagement, experiential learning, and programs that introduce students to communities. The Communications and Marketing...

  • Communications & Marketing Specialist

    1 week ago

    Princeton, United States Princeton University Full time

    Overview: The John H. Pace Jr. '39 Center for Civic Engagement makes service and civic engagement a central part of the Princeton student educational experience, supporting students learning from service through sustained community engagement, experiential learning, and programs that introduce students to communities. The Communications and Marketing...

  • Content Marketing Specialist

    2 weeks ago

    Princeton, United States ETS, LLC Full time

    Job Description: About ETS: For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to...

  • Accounts Receivable Specialist I

    2 weeks ago

    Princeton, United States WCG Clinical Full time

    ABOUT WCG: WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to...

  • Digital Operations

    4 days ago

    Princeton, United States Omni Inclusive Full time

    50% onsite Omnichannel Marketing Specialist The Worldwide Omnichannel Strategy team leads omni-channel planning, execution, and measurement in close partnership with Brand, Agency, Business Insights and Production teams. In this role, you will be responsible for the management and execution of omnichannel engagement plans to support a Client brand. You will...

  • Patient Engagement

    2 weeks ago

    Princeton, United States Bristol-Myers Squibb Full time

    **Working with Us** Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...

  • Patient Engagement

    2 weeks ago

    Princeton, United States Bristol-Myers Squibb Full time

    **Working with Us** Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...

  • Sales And Marketing Specialist

    2 weeks ago

    Princeton, United States Sensor-1 Full time

    Company Description Sensor-1 is an agricultural electronics company headquartered in Princeton, KS. We are dedicated to providing the right products for the right price to our diverse customer base, which includes both large companies and small farmers. As a company, we prioritize customer satisfaction and ensure that all Sensor-1 brand products are...

  • Sales And Marketing Specialist

    2 weeks ago

    Princeton, United States Sensor-1 Full time

    Company Description Sensor-1 is an agricultural electronics company headquartered in Princeton, KS. We are dedicated to providing the right products for the right price to our diverse customer base, which includes both large companies and small farmers. As a company, we prioritize customer satisfaction and ensure that all Sensor-1 brand products are...

  • Sales And Marketing Specialist

    2 weeks ago

    Princeton, United States Sensor-1 Full time

    Company Description Sensor-1 is an agricultural electronics company headquartered in Princeton, KS. We are dedicated to providing the right products for the right price to our diverse customer base, which includes both large companies and small farmers. As a company, we prioritize customer satisfaction and ensure that all Sensor-1 brand products are...

  • Sales And Marketing Specialist

    1 week ago

    Princeton, United States Sensor-1 Full time

    Company Description Sensor-1 is an agricultural electronics company headquartered in Princeton, KS. We are dedicated to providing the right products for the right price to our diverse customer base, which includes both large companies and small farmers. As a company, we prioritize customer satisfaction and ensure that all Sensor-1 brand products are...

  • Rheumatology Clinical Account Specialist

    1 month ago

    Princeton, United States UCB Full time

    Make your mark for patients To strengthen our Rheumatology Sales Team, we are looking for a talented individual to fill the position of: Rheumatology Clinical Account Specialist - Central New Jersey. As an Rheumatology Clinical Account Specialist (CAS) you will be responsible for driving demand for the assigned product, by reinforcing the clinical features...