Current jobs related to Personal Banker - Kalamazoo - PNC Financial Services Group
-
Personal Banker Associate 1
3 months ago
Kalamazoo, United States Fifth Third Full timeSelected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the progra Personal Banker, Associate, Banker, Customer Experience, Financial, Sales, Banking, Business Services
-
Travel Personal Banker II
2 months ago
Kalamazoo, United States Arbor Financial Credit Union Full timeJob Type Full-time Description Job Title: Personal Banker II FLSA: Non-Exempt Function: Operations Reports To: Branch Manager Purpose: Welcome members as they arrive to the credit union, answering questions and directing members to the appropriate department. Service member's financial needs and transaction requests as they relate to aspects of their...
-
Personal Banker
3 weeks ago
Kalamazoo, Michigan, United States PNC Financial Services Group Full timeJob SummaryPNC Financial Services Group is seeking a highly motivated and customer-focused individual to join our team as a Personal Banker. As a key member of our Retail Branch Banking Network, you will play a critical role in strengthening customer relationships and driving sales growth.Key ResponsibilitiesCustomer Acquisition and Retention: Acquire and...
-
Market Relationship Banker
1 week ago
Kalamazoo, Michigan, United States Old National Bank Full timeMarket Relationship Banker Job DescriptionOld National Bank is seeking a skilled Market Relationship Banker to join our team. As a Market Relationship Banker, you will be responsible for developing and cultivating long-term client relationships by providing insight, advice, and personalized financial solutions.Key Responsibilities:Develop and grow client and...
-
Market Relationship Banker
2 weeks ago
Kalamazoo, Michigan, United States Old National Bank Full timeMarket Relationship Banker Job DescriptionOld National Bank is seeking a skilled Market Relationship Banker to join our team. As a Market Relationship Banker, you will be responsible for developing and cultivating long-term client relationships by providing insight, advice, and personalized financial solutions.Key Responsibilities:Develop and grow client and...
-
Market Relationship Banker
1 week ago
Kalamazoo, Michigan, United States Old National Bank Full timeMarket Relationship Banker Job DescriptionOld National Bank is seeking a skilled Market Relationship Banker to join our team. As a Market Relationship Banker, you will be responsible for developing and cultivating long-term client relationships by providing insight, advice, and personalized financial solutions.Key Responsibilities:Develop and grow client and...
-
Market Relationship Banker
2 weeks ago
Kalamazoo, Michigan, United States Old National Bank Full timeJob SummaryOld National Bank is seeking a skilled Market Relationship Banker to join our Community Banking Center. As a key member of our team, you will be responsible for developing and cultivating long-term client relationships by providing personalized financial solutions and expert advice.Key ResponsibilitiesConsult with clients to understand their...
-
Part-time Personal Banker
1 month ago
Kalamazoo, United States Arbor Financial Credit Union Full timeJob Type Part-time Description Job Title: Personal Banker FLSA: Non-Exempt Function: Operations Reports To: Branch Manager Purpose: Service member's financial needs and transaction requests as they relate to aspects of their accounts, including checking/savings accounts, loans, and account services. Educate members on credit union products and services....
-
Market Relationship Banker
3 weeks ago
Kalamazoo, Michigan, United States Old National Bank Full timeJob SummaryWe are seeking a highly skilled Market Relationship Banker to join our team at Old National Bank. As a key member of our Community Banking Center, you will be responsible for developing and cultivating long-term client relationships by providing expert financial guidance and personalized solutions.Key ResponsibilitiesClient Relationship...
-
Part-time Financial Services Representative
3 weeks ago
Kalamazoo, Michigan, United States Arbor Financial Credit Union Full timeJob SummaryArbor Financial Credit Union is seeking a highly motivated and customer-focused Part-time Personal Banker to join our team. As a Part-time Personal Banker, you will be responsible for providing exceptional service to our members, processing transactions, and promoting credit union products and services.Key ResponsibilitiesMember Service: Provide...
-
Market Relationship Banker
1 week ago
Kalamazoo, Michigan, United States Old National Bank Full time{"Key Responsibilities": "Develop and Grow Client RelationshipsBuild and maintain strong relationships with clients, understanding their financial needs and providing personalized solutions.Consult with clients to identify their financial goals and objectives.Develop and implement strategies to meet client needs and exceed expectations. Achieve Sales and...
-
Financial Services Representative II
4 weeks ago
Kalamazoo, Michigan, United States Arbor Financial Credit Union Full timeJob OverviewPosition Title: Teller IIClassification: Non-ExemptDepartment: OperationsSupervisor: Branch ManagerObjective: Greet members upon their arrival at the credit union, addressing inquiries and guiding them to the suitable department. Attend to members' financial requirements and transaction requests related to their accounts, encompassing...
-
Financial Services Representative
4 weeks ago
Kalamazoo, Michigan, United States Arbor Financial Credit Union Full timeJob OverviewPosition Title: Teller IIClassification: Non-ExemptDepartment: OperationsSupervisor: Branch ManagerObjective: Greet members upon their arrival at the credit union, addressing inquiries and guiding them to the suitable department. Attend to members' financial requirements and transaction requests concerning their accounts, including...
Personal Banker
3 months ago
Job Profile
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC's Retail Branch Banking Network, is based in Kalamazoo, MI at the Westside branch.
**Job Description**:
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this opportunity, please watch this video.
Competencies
Banking Products - Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
Prospecting. - Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.
Retail Lending - Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.
Selling. - Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.
Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (