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Mortgage Processing Manager

4 months ago

New York, United States Dream Habitat LLC Full time

**Are you a bilingual mortgage processing manager** with the skills and talent to build, train, and motivate a team of processing professionals to reach their fullest potential? If so, **we are looking for you
**Compensation**:
$22 hourly

**Responsibilities**:

- Escalate, resolve, or remedy customer service issues professionally
- Assist, mentor, and motivate team members to exceed daily, monthly, quarterly, and yearly goals and KPIs
- Forecast accurate home loan funding goals and metrics by creating a pipeline management process
- Lead, hire, recruit, onboard, train, direct, and manage daily activities of mortgage loan processors, processing assistants and all other team members
- Build a positive work environment through helpful relationships with additional team stakeholders: mortgage servicers, underwriters, mortgage operations manager/branch managers, and mortgage loan officers to ensure the loan transaction progresses smoothly

**Qualifications**:

- Proven understanding of the mortgage industry, loan products and programs (FHA, FNMA, FHLMC, Jumbo, VA, USDA, etc.), and state and federal regulations and laws (RESPA, etc.) Bachelor’s degree is an asset
-High school diploma is required Active NMLS Mortgage Loan Originator license preferred
- Experience with Google Suite, MS Office, as well as AUS and LOS software, are helpful
- Excellent interpersonal, communication, training, organizational, and time management skills are essential
- 3-5 years of experience of high volume loan processing as a team lead in mortgage lending, mortgage banking, or at a credit union will be considered; 3+ years management experience in mortgage operations preferably in processing management, or as a sales manager or operations manager is desired
- Certified Spanish B2+ or Native Spanish speaker with proven English C1+

**About Company**
We are an emerging company created by German Sissa, an experienced financial and mortgage industry executive with a strong track record of success in diverse and dynamic markets. Skilled in overcoming economic challenges and adept at adapting to evolving industry regulations to deliver strategic financing solutions.