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Front Office Medical Receptionist

4 months ago

Port Richey, United States Gulf Coast Medical Center Full time

**Gulf Coast Medical Center**

9238 US 19, Port Richey, FL

**Medical Receptionist Front Office**

Medical Receptionist Front Office responsibilities include providing amazing customer service to patients and maintaining proper business and patient records. This includes performing receptionist duties such as answering phone calls and appointment scheduling, accurate billing, preparation and maintenance of current patient information, and other general office and administrative duties as assigned.

**The Position**:

- Greet patients into the office, check in for scheduled appointments
- Answering telephones and scheduling appointments
- Open/close front office according to office protocol
- Ensuring all patient data is entered, updated accurately and correctly
- Creating new patient profiles and entering demographics
- Check out patients, schedule follow up appointments, and collect payments
- Keep lobby and retail areas clean, stocked, and promotional items current
- Admin tasks: Manages filing, scanning, shredding, faxing, copying, mailing
- Coordinate inventory and ordering of front office supplies

**Requirements**:

- Superior customer service skills and great personality
- Minimum 2 years’ experience in front office operations in a medical practice, or previous experience in a high-volume reception office with a focus on customer service
- Works well in a small team and ready to “jump-in” to get the job done
- Quick learner who adapts well to any situation
- Friendly demeanor and prompt response to customer needs and requests for service and assistance
- Ability to multi-task and demonstrate accuracy and thoroughness
- Proficient in Electronic Medical Record systems; eClinicalWorks experience a plus
- Demonstrates ability to maintain patient flow

Must be available to work M-F 8am-5pm. (40 hours/week). Rotation Saturdays.

Competitive compensation based on previous work experience and knowledge.

Benefits to include: Health Insurance, 401K, Paid time off, and select discounted services in the practice.

Pay Rate based on experience.

Pay: From $18.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Outpatient

Medical specialties:

- Primary Care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Medical Receptionists & Patient Registrars: 1 year (preferred)
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person