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Call Center Representative

3 months ago

Township of Hamilton, United States Luxury Bath NJPA Full time

Luxury Bath, a premier provider of one-day bath solutions and bathroom remodels, is expanding its call center operations and looking for talented individuals to join our team. As we continue to grow and serve our customers with excellence, we need dedicated callers who can deliver exceptional service and support to our clients.

**Position: Call Center Representative**

**Responsibilities**:

- Make outbound calls to prospective customers to schedule appointments for our sales representatives.
- Handle inbound calls from customers, addressing inquiries, providing information about our services, and assisting with appointment scheduling.
- Maintain accurate records of customer interactions and update our database with relevant information.
- Collaborate with our sales team to ensure seamless communication and coordination.

**Requirements**:

- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with a customer-focused approach.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Previous experience in a call center or customer service role is preferred but not required.

**Benefits**:

- $ 18-27 per hour
- Performance-based bonuses.
- Comprehensive training and ongoing support.
- Opportunities for career advancement within the company.
- Positive and collaborative work environment.

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