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Clinical Practice Coach

2 months ago


Rancho Cucamonga, United States Inland Empire Health Plan Full time

**What you can expect**

Find joy in serving others with IEHP We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an **authentic experience**

The Clinical Practice Coach & Oversight, Enhance Care Management (ECM), RN will be under the work direction of the Practice Coach Manager for ECM. ECM is a benefit program that implements interventions at the practice level to improve clinical performance, targeted outcomes to improve patient care, and implements strategies to achieve targeted transformation outcomes.

The Clinical Practice Coach & Oversight, ECM, RN will be responsible for maintaining and monitoring transformation and strategic workflows, identifying any challenges and barriers and working with practices to facilitate redesign efforts. This position will help provide clinical guidance to the care teams, follow up on population health management and measurement base care and work towards improved processes, clinical outcomes, and value-based care. The Clinical Practice Coach & Oversight, ECM, RN is responsible for staying up do date with ECM Model of Care, DHCS, NCQA and HEDIS measures.

The Clinical Practice Coach & Oversight, ECM, RN will work in partnership with Practice Coaches to help develop any clinical workflows and training materials. Help educate ECM care teams of most appropriate decision in managing patients’ conditions and navigating the complexities of a multidisciplinary care team. The Clinical Practice Coach & Oversight, ECM, RN may also be deployed to other partner sites based on current strategic initiatives.

**Perks**

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.
- CalPERS retirement
- 457(b) option with a contribution match
- Generous paid time off
- vacation, holidays, sick
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Paid life insurance for employees with additional options
- Short-term, and long-term disability options
- Pet care insurance
- Flexible Spending Account - Health Care/Childcare
- Wellness programs that promote a healthy work-life balance
- Career advancement opportunities and professional development
- Competitive salary with annual merit increase
- Team bonus opportunities

**Education & Experience**
- Five (5) years of experience in a health-related area
- Operations experience in a physician’s office or hospital
- Experience with quality and process improvement
- Experience with Electronic Medical Records
- Bachelor’s degree in Nursing or a related field from an accredited institution required
- Possession of an active, unrestricted, and unencumbered Registered Nurse (RN) license issued by the California Board of Registered Nursing required

**Key Qualifications**
- Strong clinical knowledge, project management, communication and relationship management skills that can be used in a fluid program environment
- Able to implement PDSA or like quality improvement methodologies using a data driven method
- Highly organized and able to handle multiple priorities
- Excellent oral and written communication skills
- Excellent interpersonal skills, diplomacy, coaching and change management skills