Resident Manager

3 days ago


Brooklyn, United States PBS Facility Service Full time

**Resident Manager** (Live-in role)**

**Company**: PBS Facility Service

**Responsibilities**:

- **
Lease-Up Management**:

- Conduct property tours, showcasing the features, amenities, and benefits of the property.
- ** Tenant Relations**:

- Foster positive relationships with tenants, ensuring their needs are met and concerns are addressed promptly and professionally.
- Coordinate move-in and move-out procedures, conducting inspections, and ensuring a smooth transition for tenants.
- Respond to tenant inquiries, complaints, and maintenance requests in a timely and efficient manner.
- ** Property Maintenance and Operations**:

- Oversee and coordinate maintenance and repairs, ensuring the property is well-maintained and in compliance with safety standards.
- Hire, supervise, and manage maintenance staff or contractors as needed.
- Conduct regular inspections of the property, identifying and addressing maintenance or safety issues promptly.
- Maintain accurate records of maintenance activities, repairs, and expenses.
- ** Emergency Response**:

- Be available on-site to handle emergencies and act as the first point of contact during crises or urgent situations.
- Implement and maintain security measures to ensure the safety and security of residents and the property.
- Stay updated on relevant laws, regulations, and building codes related to the operation of the property.

**Requirements**:

- Minimum of 10 years of experience as a Live-in Resident Manager or similar role in residential property management.
- Experience successfully managing properties during the initial stages.
- Excellent communication, interpersonal, and customer service skills.
- Familiarity with property management software and tools.
- Solid understanding of maintenance and repair processes, safety regulations, and building codes.


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