Dental Receptionist

4 days ago


Pasadena, United States Rose City Dental Arts Full time

**About us**

We are an established Private Dental Office for the last 23 years in Pasadena, CA. We are a professional, fun, team spirited office, and our goal is to take care of our patients like we take care of our close family. If you enjoy this, then we are looking for you.

Job Summary:
We are seeking a skilled and friendly Dental Receptionist to join our team especially for our Spanish patients. As a Dental Receptionist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth and efficient operation of the dental office.

**Duties**:

- Greet patients and visitors in a professional and friendly manner
- Schedule and confirm patient appointments using office scheduling software
- Answer phone calls and address patient inquiries or direct them to the appropriate staff member
- Collect and update patient information in electronic health records system (Eaglesoft)
- Assist patients with treatment plan and costs.
- Process payments and maintain accurate financial records
- Manage patient recalls and follow-up appointments
- Maintain cleanliness and organization of the reception area
- Work days start with Doctor at 10.30 am to around 6.30 pm, Monday, Tuesday, Thursday and Friday. We are flexible, if you wish adjusted time schedule, let us know.

**Experience**:

- Previous experience as a Dental Receptionist or in a similar role is preferred
- Knowledge of dental terminology, procedures, and treatment coordination is an asset
- Proficiency in using office phone systems and computer software (Eaglesoft)
- Excellent customer service skills with the ability to communicate effectively with patients and staff
- Strong organizational skills with attention to detail
- Familiarity with HIPAA regulations and maintaining patient confidentiality

If you are a motivated individual with excellent communication skills and a passion for providing exceptional patient service, we would love to hear from you. Join our team as a Dental Receptionist and contribute to creating a positive dental experience for our patients.

Note: This is a paid position.

Pay: $22.00 - $26.00 per hour

Expected hours: 30 - 32 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Paid time off

Healthcare setting:

- Clinic
- Outpatient

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Dental clinic: 2 years (preferred)

**Language**:

- Spanish fluently (preferred)

Ability to Relocate:

- Pasadena, CA: Relocate before starting work (required)

Work Location: In person



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