Dental Office Receptionist

4 days ago

Pasadena, United States Pasadena Family Cosmetic & Implant Dentistry Full time

**About us**

Pasadena Family Cosmetic & Implant Dentistry is a small business in Pasadena, CA. We are professional, agile and professional.

Our work environment includes:

- Modern office setting
- Food provided
- Modern office setting
- Growth opportunities

Dental Receptionist Needed - Join Our Team Today

Are you a friendly and organized individual with a passion for helping others? We're seeking a dedicated Dental Receptionist to join our dynamic team. As the first point of contact for our patients, you'll play a crucial role in ensuring their experience is seamless from the moment they walk in or call our office. If you're detail-oriented, possess excellent communication skills, and thrive in a fast-paced environment, we want to hear from you

**Responsibilities**:

- **Answering Phone Calls**: Greet patients warmly and professionally over the phone, providing assistance with scheduling appointments, answering inquiries, and addressing concerns.
- **Scheduling Patients**: Efficiently manage the appointment book, scheduling and confirming appointments for patients, and coordinating with the dental team to ensure a smooth flow of patients throughout the day.
- **Checking Insurance Eligibility**: Verify patients' insurance coverage prior to their appointments, ensuring accurate billing information and addressing any coverage-related inquiries.
- **Collecting Payments**: Process payments for services rendered, including co-payments, deductibles, and outstanding balances. Provide patients with detailed explanations of their financial responsibilities and assist with financial arrangements when necessary.
- **Managing Consent Forms**: Ensure all necessary consent forms are completed and signed by patients before treatment begins, maintaining organized records and adhering to privacy regulations.

**Requirements**:

- Previous experience in a dental office or similar healthcare setting is preferred.
- Strong communication and interpersonal skills, with the ability to interact effectively with patients and team members.
- Excellent organizational abilities and attention to detail, with the capacity to multitask and prioritize tasks in a busy environment.
- Proficiency in dental software systems and basic computer skills.
- Knowledge of dental terminology and procedures is a plus.
- Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.
- High school diploma or equivalent required; additional training or certification in office administration or healthcare administration is advantageous.

**Benefits**:

- Competitive compensation package.
- Opportunities for professional development and advancement within the practice.
- Collaborative and supportive work environment.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay: $21.13 - $22.08 per hour

Healthcare setting:

- Private practice

Schedule:

- Monday to Friday

Work Location: In person

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