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Information Technology Infrastructure and Security

3 months ago

Holland, United States Hudsonville Ice Cream Full time

**Position Summary**

**Duties & Responsibilities**
- Oversee the entire network and system infrastructure to ensure proper configuration, implementation, maintenance, security, and monitoring.
- Possess broad infrastructure skills across network, server, storage, and client computing, including all devices used to support manufacturing business processes.
- Develop and enforce standards for implementing technical solutions, ensuring alignment with industry best practices.
- Knowledge and experience with cloud computing, particularly in Azure.
- Monitor the logical and physical security of the network, identifying vulnerabilities and implementing measures to mitigate risks.
- Develop, implement, and maintain policies, procedures, and associated training plans for technology infrastructure administration and project management.
- Establish and maintain key technology services metrics, measurements, and related reporting capabilities of KPIs as directed by the supervisor. Identify areas for improvement in metrics and propose solutions.
- Lead IT initiatives at the plant level, aligning technology solutions with business objectives.
- Advocate and implement ITIL framework practices tailored to a mid-size company's needs.
- Manage day-to-day activities within the Service Desk, ensuring responsive and effective support services.
- Deliver against the security and infrastructure roadmap, coordinating with various teams to achieve strategic objectives.
- Manage the Microsoft 365 Environment, ensuring optimal performance and compliance with best practices.
- Supports delivery and execution against Security program initiatives.

**Additional Responsibilities**:

- Collaborate with other department leads to align IT infrastructure and security measures with overall business strategies.
- Conduct regular IT audits to ensure compliance with internal policies and external regulations.
- Oversee disaster recovery and business continuity plans, ensuring robustness and rapid response capabilities.
- Manage vendor relationships, ensuring that services and products meet our standards and contribute to our objectives.
- Foster a culture of continuous improvement, encouraging innovation and efficiency in our IT practices.
- Provides exceptional customer service support in all client computing scenarios.

**Disclaimer**

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

**Qualifications**
- Bachelor’s or master’s degree in computer science, Information Technology, Cybersecurity, or a related field.
- Extensive experience in IT infrastructure management and security.
- Proficient in managing Microsoft 365 environments and implementing ITIL framework practices.
- Strong leadership skills and experience in managing a team.
- Excellent problem-solving, communication, and project management skills.
- Relevant certifications (e.g., CISSP, CISM, ITIL, CCNA, Network+, Azure) are a plus.

**Physical Requirements**

Regularly required to stand at least 9 hours, walk, bend, and use both hands for repetitive grasping, and lifting.

**Benefits**
- 401K with a generous match
- Vacation
- Insurance (Health, Dental, Vision, Disability, Life)
- Bonus Plan
- Unique Wellness Incentives

**Why Hudsonville Ice Cream**

At Hudsonville Ice Cream, we offer a first-class work environment with a real family feel. We

appreciate and recognize the hard work, and dedication of our team members. We firmly believe that our employee’s fiscal, physical, and mental health are essential elements to our organization’s overall success. It is with this philosophy in mind that we offer a competitive wage and benefits package that starts day one. Moreover, Hudsonville Ice Cream is committed to its team members continual growth and development.

Pay: From $80,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Tuition reimbursement
- Vision insurance

Compensation package:

- Bonus opportunities

Experience level:

- 4 years

Schedule:

- 8 hour shift

Ability to Relocate:

- Holland, MI 49423: Relocate before starting work (required)

Work Location: In person