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General Manager

3 months ago

Baltimore, United States Sentinel Real Estate Corporation Full time

A National Property Management Company is seeking to hire a General Manager for Harbor Hill Apartments, a prestigious apartment community located in Baltimore, MD.

**Position Overview** - The General Manager serves as the main representative of the company to the residents and the public. He or she has direct responsibility for the day-to-day operation and performance of the property. The General Manager is the principal supervisor responsible for implementing all policies and procedures established by the company.

**Job Duties**:

- Hiring and supervising the training of all property personnel.
- Maintain the business office, rental office, model apartments and maintenance control center.
- Supervise all office procedures, reports and systems in accordance with policies and procedures established by the company.
- Assist in the preparation of the annual asset plan and property operating budget.
- Evaluate market comparables and all new construction; and report all changes in rent, concessions, incentives and other amenities offered by competitive properties.
- Monitor the financial performance of the community to ensure adherence to the current budget.
- Contract, review and process payments for goods and services as directed.
- Supervise rent collection, deposits and collection of delinquent accounts.
- Ensure appropriate eviction and legal processes are completed.
- Implement, supervise and monitor the approved marketing program to effectively present the community.
- Assist in the annual capital improvement process as needed, including bidding and supervision of work.
- Supervise and direct the scheduling of all preventative maintenance, repairs, services, grounds maintenance, HVAC maintenance, painting, cleaning and other maintenance to efficiently operate the property.
- Treat residents with respect, efficiency and courtesy as well as address resident complaints and public relations issues.
- Monitor key control system for compliance.
- Inspect the property daily for cleanliness, misuse of the property and safety hazards.
- Inspect vacant units for market readiness prior to move-in and inspect for damage after move-out.
- Prepare all reports as required by the company.

**Requirements for General Manager**:

- Must have at least two years experience working as a General Manager, and a minimum of five years of property management experience
- Must have good organizational, analytical, communication and written skills
- Excel, Word, and computer skills required
- Yardi software knowledge preferred
- CAM, NALP, ARM, CAPS, and broker designations a plus
- BA, BS, or Associate’s degree preferred
- Must possess a valid and current driver’s license

**Benefits**:

- 401k
- Health, Dental and Life Insurance
- Paid Vacation and Sick
- Participation in bonus program

EOE

Pay: $70,000.00 - $75,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Property management: 2 years (required)

License/Certification:

- Driver's License (required)

Work Location: In person