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Front Desk Agent

2 months ago


Tempe, United States Hilton Garden InnHomewood Suites By Hilton Phoenix Tempe ASU Area Full time

Job Summary:
**Duties**:

- Greet guests and provide them with outstanding customer service
- Check-in and check-out guests efficiently
- Handle guest inquiries and resolve any issues promptly
- Manage reservations and assist with room assignments
- Operate phone systems and handle incoming calls professionally
- Process payments and maintain guest accounts

**Experience**:

- Previous Hilton Front Desk experience is a plus

This position offers the opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. If you are passionate about delivering top-notch service and creating memorable experiences for guests, we encourage you to apply.

**Job Types**: Full-time, Part-time

Pay: $16.50 - $17.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift

Work setting:

- In-person

Work Location: In person