Lead Content Designer

2 weeks ago

Boston, United States Circle Full time

Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.

**What you'll be part of**:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: Multistakeholder, Mindfulness, Driven by Excellence and High Integrity. Circlers are consistently evolving in a remote world where strength in numbers fuels team success. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.

**What you'll be responsible for**:
Circle is looking for a Senior Content Designer to design outcomes that meet our customer's needs, offering them new ways to interact and engage with currency, treasury, and payment solutions.

In this role, you'll be instrumental in shaping the voice and user experience across several product areas and help establish the practice of Content Design at Circle. As part of the product design team, you'll partner with product, legal, marketing and compliance to craft a world-class experience, achieving cohesive language and a unified voice across products and platforms that reflect our brand.

**What you'll work on**:

- Collaborating with product designers to create content-rich, engaging user interfaces.
- Developing and implementing content style guides specific to each organization's business objective to maintain consistency across all platforms and teams.
- Driving an understanding of our customers and their content needs in the rapidly changing crypto and blockchain problem space
- Work with legal and compliance partners to assess risk and break down highly complex information, turning insider jargon into content that is approachable for anyone.
- Leveraging quantitative and qualitative data to inform both your and stakeholders' decision-making
- Contributing to a growing product design team, helping install best practices and processes as we scale. Upleveling and influencing content writing across the organization.
- Clarifying, simplifying, and crafting natural language to define a product experience that can be rendered throughout the product - converting complex and ambiguous topics into easy-to-understand narratives.

**You will aspire to our four core values**:

- **Multistakeholder - **you have dedication and commitment to our customers, shareholders, employees, and families and local communities.
- **Mindful - **you seek to be respectful, an active listener and to pay attention to detail.
- **Driven by Excellence - **you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
- **High Integrity - **you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty, and intolerance.

**What you'll bring to Circle**:
**Senior Content Designer**
- More than 4 years of content design / UX writing, working cross-functionally within a product team, partnering closely with your design, product management and engineering peers
- A portfolio that shows end-to-end narratives of how you solve problems through your design process
- An enjoyment of perfecting user experiences through experimentation and iteration
- Familiarity working within design systems and using them to shortcut work best served by previous solutions
- Experience working with problems related to B2B, Enterprise, or Developer tools

**Lead Content Designer**
- All the requirements of a Senior Content Designer and:

- More than 7 years of UX writing or content design experience, having owned the end-to-end content execution and evolution of several products and/or product features
- History of contributing to a strong design culture, placing the customer at the center of your work and contributing to the elevation of others' work
- Ability to "connect-the-dots" through the work being done in other product areas to solve synonymous problems
- Experience working with problems related to B2B, Enterprise, or Developer tools

**Additional Information**:

- Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafti

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