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Wellness Associate

3 months ago

Ventura, United States Lassen s Natural Foods Full time

Benefits include 11+ days per year of paid time off, health insurance options, and a 401k for full time Team Members, plus a Team Member discount. Work schedules are flexible per the needs of the business. And we are closed on Sunday.

**Summary**:

- A Wellness Associate will be responsible for providing a high level of outstanding customer service by giving prompt, friendly and knowledgeable service to all Guests in the Wellness Department. A Wellness Associate may assist the Wellness Manager with placing orders, obtaining or receiving merchandise, and direct customers to the location of products throughout the department. A Wellness Associate will create and maintain department displays, ensure all pricing is accurate by placing the correct shelf tags and sale signs throughout the department, and share their knowledge of Lassens monthly AD’s and sales in the Wellness Department with customers. A Wellness Associate will use their knowledge of vitamins, supplements and cosmetic items to answer questions and educate customers within the proper legal parameters.

**Physical Demands**
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
- The employee is frequently required to stoop, kneel, crouch, or crawl.
- The employee is occasionally required to sit and climb or balance.
- The employee must frequently lift and/or move up to 50 pounds.
- The employee must frequently move heavy objects using a hand truck or pallet jack.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

**Duties & Responsibilities** **include the following.**:

- Contribute to the maintenance of minimum margin expectations of 50% for Vitamins and 44% for Cosmetics.
- Follows and enforces “Lassens Wellness Department Stocking & Facing Policy”.
- Follows and enforces “Lassens Special Order Policy & Procedures”.
- Stocks shelves, counters, or tables with merchandise.
- Sets up advertising displays or arranges merchandise on counters or tables to promote sales.
- Hangs correct shelf labels and signs in front of correct products using UPC# and date range as exclusive criteria.
- Obtains merchandise requested by customer or receives merchandise selected by customer.
- Provides outstanding customer service and answers customer's questions concerning location, price, and use of merchandise, within the proper parameters.
- Cleans shelves, counters, or tables.
- Calculates sales discount to determine price.
- All other duties assigned by management.

**Physical Demands**:

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
- The employee is frequently required to stoop, kneel, crouch, or crawl.
- The employee is occasionally required to sit and climb or balance.
- The employee must frequently lift and/or move up to 50 pounds.
- The employee must frequently move heavy objects using a hand truck or pallet jack.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

**Work Environment**
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

**Lassens Team Commitment**
- At Lassens we work together as a Team to ensure a premium experience for our Guests every single day. This means that in addition to the job duties assigned with formal job titles, all Team Members may be required to work in the Front End, in Produce, in Wellness, in Grocery and Perishables, in the Deli, or in any area where they are needed on any given day. We assist each other with proper receiving, hanging shelf tags, merchandising, cleaning the Store, and various other tasks. We do this with positivity, professionalism, a focus on the Guest experience, and the satisfaction of working together on an amazing team. This allows each and every Team Member the opportunity to grow and experience all facets of the operation, to