Learning Specialist
7 days ago
**Job #**:
- req27699**Organization**:
- World Bank**Sector**:
- Human Resources**Grade**:
- GF**Term Duration**:
- 4 years 0 months**Recruitment Type**:
- International Recruitment**Location**:
- Washington, DC,United States**Required Language(s)**:
- English**Preferred Language(s)**:
**Closing Date**:
- 6/10/2024 (MM/DD/YYYY) at 11:59pm UTC**Description**
The WBG Human Resource Vice Presidency (HRD) is focused on delivering high value HR services to drive organizational performance and help make the WBG the employer of choice in international development. In this regard, the HR Careers, Performance and Learning Department (HRDCL) delivers innovative solutions and strategies, and global programs and services across the talent management lifecycle for the World Bank and is hosting the WBG’s Open Learning Campus (OLC) within the Leadership and Staff Development Unit (HRDLS).
The OLC accelerates development solutions by transforming global knowledge into actionable learning. Learning is key to solving development challenges and to meeting the World Bank Group's twin goals of ending poverty and building shared prosperity. By providing dynamic learning opportunities where diverse audiences can learn at their own pace and access the knowledge they need, the OLC equips individuals to tackle the toughest development challenges. The OLC helps scale development learning by offering comprehensive learning opportunities for WBG staff, clients, and partners through the latest learning practices and technologies.
**Duties and Accountabilities**
The OLC Team is seeking a dynamic, well-rounded learning professional with experience supporting LXP and/or LMS systems, adult learning program development, and strong client consulting skills to join the team as a learning specialist. This individual’s role will include advising, supporting, and training WBG teams to:
a) Adopt and utilize the WBG learning ecosystem to improve the learning experience.
b) Design, develop, and evaluate learning programs for WBG staff and clients using modern approaches and tools.
c) Creatively solve learning challenges related to needs assessment, pedagogy, and technology.
d) Champion an organization-wide culture of continuous learning.
**1. Support the OLC Learning Ecosystem**
- Create EdCast native content (Smartcards), pathways, journeys, and channels.
- Create Saba/SBX courses and classes.
- Advise clients on how to create content in the OLC.
- Advise clients on how to manage channels, pathways, and journeys.
- Guide implementation decisions in the OLC configuration.
- Train new OLC Curators and Creators on how to effectively use EdCast.
- Support the team on content design activities in the LXP.
**2. Transform Knowledge to Learning**
**Analyze Business Problems and Needs**
- Analyze business problems to evaluate the potential benefit or impact of learning experiences as a solution.
- Identify learning needs using a human-centered design approach to discover, synthesize and clearly articulate needs, with a deep understanding of the target audience.
- Assist clients in integrating the learning experience with the World Bank Group's strategy, aligning it with the objectives outlined in the new Corporate Scorecard.
**Design and Development**
- Advise clients on available learning solutions for their programs, guiding them through various modalities to arrive at the best solution for their product, with particular attention and emphasis on the LXP and the role it can play.
- Translate needs into learning experiences using design and development expertise to create engaging and impactful learning solutions.
- Advise on the design and development of engaging learning experiences, offering clear direction to external providers.
- Update or develop representative “personas” to reflect various learner audiences, develop learning experience wireframes, design storyboards and prototypes in alignment with best practices in adult learning pedagogy and user experience design.
- Use learner-centric pedagogical principles and practices to craft key messages into accessible, structured learning (eLearning, instructor-led, and blended) and micro-learning (i.e., informal) products.
- Train and support the WBG learning community, including catalog builders (those tasked with entering learning programs into the OLC), on best practices related to learning programs, learner support, and the LXP.
**3. Champion Innovations in Learning**
- Incorporate insights from learning analytics and innovation research into learning experience designs.
- Actively track, research, and test new improvements to provide learning to global audiences.
- Research and recommend new and evolving technologies for learning, including AI-based learning, XR/VR/AR, game-based learning, etc.
- Support and champion the value of informal learning as a complement to, or replacement for, formal learning programs.
- Support the WBG learning governance as well as the learni
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