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Customer Service/ticket Agent

4 months ago

Londonderry, United States Boston Express Bus Inc Full time

Boston Express is currently seeking applicants for a position on our team of Customer Service Representatives. Responsibilities include making all of our callers and travelers feel comfortable and appreciated, swiftly and correctly completing transactions with our Windows-based ticketing computers, and performing light cleaning duties to keep our North Londonderry terminal sparkling.

Attributes we are looking for are:

- Computer literate with keyboarding skills
- Personable and outgoing
- Ability to multitask when terminal is busy
- Able to answer informational calls and direct passengers
- Sell tickets and handle cash drawer
- Possess strong problem solving skills
- Ability to stand for 6 hour shift
- Strong customer service and communication skills
- Honest, clean professional appearance and attitude
- Friendly, reliable, dependable and caring
- Enjoys helping people, with patience to answer questions
- Team player
- Bilingual language skills is a plus

Boston Express provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veterans status, genetics or any other category protected by federal and state law.

Internal Ref: BXB