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Kilwins Halcyon Team Manager

1 month ago

Alpharetta, United States Clark & Company Full time

**Kilwins Alpharetta Halcyon**

6330 Halcyon Way

Alpharetta, GA 30005

**Team Manager**

**Pay**: $20 per hour + tips ($52,000 annualized)

**Benefits**:
Simple IRA 3% match

Health insurance

Leadership training

Opportunity for advancement

Cared for like family by the owners

Work life balance

Flexible schedule

Casual dress

Annual Bonus

**_
Mission_**_: To create enjoyment and make people happy._

**_
Vision_**_: The best confectionery and ice cream you will ever enjoy_

**_
Core Values:_**

**_ Team_**_: We are team members, not employees_

**_ Respect_**_: Treat others as you want to be treated_

**_ Integrity_**_: We believe character matters, all the time_

**_ Hospitality_**_: The way you make people feel is what they will remember more than anything_

**_ Excellence in the Ordinary_**_: Do your best every time and be faithful in the little things_

Kilwins Chocolates, Fudge & Ice Cream works to create simply the best confectionery and ice cream experience our customers will ever enjoy. Ambitious individuals who take pride in their work should apply. In short, your job is to help our guests in any way you can, and to have fun at work. Our store is casual, but we do expect professionalism, punctuality, and an outgoing personality. The primary function of a Team Manager is to work in tandem with the General Manager to advance initiatives to increase sales and regulate costs of the restaurant in order to run a successful business.

Because chocolate and ice cream cravings do not follow a typical 9-5 schedule, availability to work nights, weekends, and holidays is required. Hours range from 40-50 per week.

A Team Manager will regularly exercise discretion in assisting the General Manager in managing the overall operation of the store. A majority of time is spent working in the kitchen on Made In Store production and supervising and directing the workforce. A Team Manager assists with keeping labor overhead and food costs down while increasing sales. A Team Manager takes responsibility for customer satisfaction, team member supervision, quality control, and maintaining a well-trained team. Flexibility, strong communication skills, leadership, and the desire to provide an excellent experience for customers is crucial to success in this position.

Advancement opportunities available We are looking for leaders to be the General Manager(s) in our next store(s).

**About Kilwins Alpharetta-Halcyon**:
Since 1947, Kilwins has been a celebrated part of Americana having earned a reputation for providing high-quality Chocolates, Ice Cream, and Confections combined with excellent service. Our heritage was built on the simple premise of creating our products from the finest ingredients and providing customers with great service.

When Ashley Clark was 22-years old, she was living at home, with her parents and her degree from Clemson University, working a job she’d had since she was 15-years old. Counting the number of times he’d been to a Kilwins on one hand, her dad made a suggestion out of the blue: “Have you ever thought about owning a Kilwins Franchise?”

That was October 2012. Kilwins in Greenville, SC, opened September 2013, on North Main Street. For the next five years, Ashley and her husband Landon worked together to build a successful business with the mission of creating enjoyment and making people happy. They thought they were getting into the ice cream business, but what they soon realized was that they were in the people business. In 2018, Ashley was selected as the South Carolina Young Entrepreneur of the Year.

In spring 2019, Landon and Ashley began expanding and now own and operate Kilwins stores in Alpharetta, GA, Franklin, TN, Nashville, TN, Greenville, SC, Highlands, NC, and Hendersonville, NC.

Landon and Ashley love building relationships with their team. They teach their team to show up on time, deliver on promises, and be better communicators. Landon and Ashley are passionate about inspiring their team members to do the things that inspire them. They believe that training means belonging and that training enables change. Kilwins is open 7 days a week and is operated by Steve Guinter. When at the Halcyon, visit Steve and his team and indulge in the magic of Kilwins high quality products and exceptional hospitality every day of the week.

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