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Director, Project Management

4 months ago

Philadelphia, United States Digitas Health Full time

**Company Description**
Digitas Health is the Agency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and professional customers. With offices in Philadelphia, New York, San Francisco, and London, it is a member of the world’s largest healthcare communications network, Publicis Health. As a member of this elite network, Digitas Health is also a member of the Paris-based Publicis Groupe S.A. (Euronext Paris: FR0000130577), the world’s third-largest communications group, second-largest media counsel and buying group, and a leader in digital communications.

You will be an account team's production lead the delivery of high-quality deliverables that power client satisfaction, meet our requirements, and balance client and agency economics.

As the Director of Project Management, you will lead a multi-skill (i.e. online and offline) team of project managers. You will oversee project definition, scope monitoring, budgeting & timing at the account level. Career-manages a team of direct reports. You'll report to the Senior Vice President, Project Management.

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

**Knowledge**
- PM Approach: Ensures that the project management team uses a flexible project management approach
- PM Technical Skills: Leads large teams to bring complex programs/campaigns to completion based on scope and budget. Well-versed in production needs; considered a specialist in multiple channels and understands other mediums well enough to be
- Talent Selection: Shows the ability to hire and retain capable people while encouraging diversity and career development
- SOWs: Accountable for the accuracy of all team SOWs
- Agency process: Develops important operational tools (i.e. team or brand specific processes)
- Grow Talent: Grow mid-level producer talent; handle performance issues
- Client finances: Collaborates (with Business Manager if available) to provide accurate and realistic cost-to-complete estimates and forecasts for assigned projects

**Strategy**
- Resource allocation: Review all projects across account to resolve resource and skill requirements; guide resource allocation management; ensure the right resources are cast to the need
- Project Plans: Accountable for account-level master project plan creation and management.
- Process improvement: See opportunities to adjust processes for efficiencies
- Quality Control: Structures and leads project status reviews; lead cross-team post-mortem sessions
- Advising: Partners with account/ marketing team to provide directly to client(s) to manage expectations
- Risk Management: Leads large teams to manage risk mitigation plans

**Tactics and Execution**
- Agency Cost Management: Vigilantly wants to improve both agency services and your partners
- Management: Responsible for the career development of others
- Execution: Prioritizes work in progress (WIP) with production and account teams to pull work forward and break bottlenecks
- Vendors: Point of escalation for vendor management concerns
- Scope Definition: Scopes and estimates complex, multi-channel engagements

**Client Relationship**
- Relationship: Client-facing lead on issues related to production and project management
- Client knowledge: Understands our client's business and plans projects accordingly
- Accountability: Own vendor/partner relationships
- Problem Solving: Difficult or complex production discussions with client and facilitate resolution
- New Business: Production lead on new business pitches; identify upsell opportunities

**Qualifications**
- Bachelor's degree required
- Demonstrate progression in level of responsibility within a professional project management environment
- Agency or digital project experience required
- Healthcare experience
- Experience with risk management, change management, communications management
- Have seven years of experience

LI-Hybrid
**Additional Information**
Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexi