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Program Director
4 months ago
**Our Mission**:
Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
***Title**: Program Director
**Supervisor**:Regional Operations Director
**Summary of Job Description**:
This position oversees the day-to-day operations of the program.
**Specific Responsibilities**:
- Complete documented 90-day reviews, monthly supervision, and annual evaluations for all direct reports.
- Plan and coordinate community operations, schedules, and process compliance
- Coordinate all staff schedules to align with the service delivery model.
- Ensure assigned program meets 90% of contract compliance measures.
- Coordinate all appointments and transportation needs.
- Supervise site maintenance needs and service requests.
- Ensure Admission and Discharge processes are followed.
- Ensure that Incident Management Processes.
- Ensure financial operation processes are followed.
- Ensure all required team meetings are held and documented as required.
- Ensure that daily shift handover meetings are conducted and documented in EHR.
- Ensure mini team and shift handover interventions are executed and documented in the Electronic Health Record (EHR).
- Ensure DBT Consultation is scheduled and conducted weekly.
- Scheduled and facilitated monthly staff meetings.
- Ensure medication processes are followed per P&P
- Coordinate and ensure ordering, stocking, and recording of medications are accurate in EHR.
- Ensure clinical directives are followed by the team and documented in EHR.
- Ensure labs are scheduled and executed per psychiatrist orders.
- Ensure annual medical appointments are scheduled, completed, and documented in EHR.
- Ensure annual Physicals are scheduled, completed timely and documented in EHR.
- Ensure dental exams are scheduled, completed, and documented in EMR semi
- annually.
- Ensure Quality Management oversight through completion of all compliance audits, checklists, and chart reviews.
- Participate in Quality Assurance Meetings
- Oversee Safety Drill and supply management.
- Supervise fire safety inspections.
- Ensure Off hours Apartment fire drills are scheduled, completed, and uploaded to SharePoint.
- Perform bi-monthly fire drills.
- Complete training as aligned with regulatory compliance.
- Attending all required meetings as scheduled.
- Attend supervision sessions as scheduled with direct supervisor.
- Other duties as assigned.
**Additional Performance Expectations**:
- Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
- Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health’s Mission and Core Values.
- Approach Member engagement from a non-judgmental stance understanding that a Member’s behavior is driven by experience, which may include trauma.
- Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
- Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
- Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
- Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
**_
For all Full-Time Employees our benefit package includes:_**
- Paid Time Off
- Health Insurance available within 60 days of hire
- Company Paid Life Insurance
- STD/LTD
- Dental Insurance
- Vision Insurance
- Health Spending Accounts
- Able to participate in company 401K after 6 months of hire
- Company 401K match up to 3%
**All Employees have access to our Employee Assistance Program**
**Qualifications**:
- Bachelor’s degree in social work or related field and 2 years’ experience in a leadership role (preferred) or High School Diploma or equivalent/ Associates degree with a minimum of 3 years’ experience at Project Transition/ PCS Mental Health.
- Two years of experience in case management, financial eligibility, family support and collaboration of care.
- Strong assessment and documentation skills
- Excellent communication, interpersonal, organizational and time management skills.
- Demonstrated ability to work as a part of a multi-disciplinary team.
- High energy individual with strong work ethic and ability to multi-task.
- Must be able to work in a self-directed manner.
We’re an **equal opportunity employer**. All applicants will be considered for **employment** without at
