E-commerce Order Processing and Fulfillment
3 weeks ago
J. Press is a historic American menswear brand that has been around since 1902. Founded in New Haven, CT, it was one of the leaders of Ivy Style and still one of the last great brands to continue that legacy. Our focus is always on quality and service, from our three brick-and-mortar stores in New York City, New Haven and Washington D.C., to our online store.
We are looking for new team members to help grow our online business in New Haven, CT that will help with customer service, operations and website updates.
- Rings up orders and assigns picking locations
- Communicates with store staff to send orders for fulfillment
- Processes returns to check eligibility and approves for refund or exchange
- Assists web team with additional tasks as needed
**Requirements**:
- Familiarity with Microsoft Office (Outlook, Word, Excel)
- Preferably experienced with Shopify and Zendesk
- Able to lift and carry heavy boxes up and down flights of stairs
- A basic understanding or interest in men’s clothing is a plus
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Pay: $18.00 per hour
**Benefits**:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
**Experience**:
- ECOMMERCE: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
Work Location: In person
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