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Office Associate

5 months ago

Chicago, United States State of Illinois Full time

**Agency** : Department of Human Services

**Opening Date**:4/15/2024
**Closing Date/Time**:04/26/2024
**Salary**: Anticipated Salary: $3,590 - $4,852 per month ($43,080 - $58,224 per year)

**Job Type**: Salaried
**County**: Cook
**Number of Vacancies**: 1
**Plan/BU**: RC014

**Posting Identification Number **36803**

**Position Overview**:
Under direction, performs a variety of complex, specialized clerical information and assistance for the Office of General Counsel, Division of Administrative Hearing and Rules, Bureau of Hearings. Answers telephone calls, registers oral requests for hearings in real-time or responds to basic requests about the Bureau, the appeals process and the status of hearings. Screens materials for presence of required information, verifies that data is accurate, and attaches those materials to the appropriate file, either in paper or electronic format. Registers newly filed written appeals by electronic data entry.

**Responsibilities**:

- Under direction, performs a variety of complex, specialized clerical information and assistance for the Office of General Counsel, Division of Administrative Hearing and Rules, Bureau of Hearings.
- Answers telephone calls, registers oral requests for hearings in real-time or responds to basic requests about the Bureau, the appeals process and the status of hearings.
- Screens materials for presence of required information, verifies that data is accurate, and attaches those materials to the appropriate file, either in paper or electronic format.
- Registers newly filed written appeals by electronic data entry.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**:

- Requires knowledge, skill and mental development equivalent to completion of high school.
- Requires two (2) years of office experience.
- Requires ability to keyboard accurately at 45 wpm.

**Conditions of Employment**:

- Requires basic proficiency in Microsoft Word, Excel, Microsoft Outlook, and on-line databases with scanning functions.
- All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

**Work Hours**: 8:30am - 5:00pm Monday-Friday; 1 hour lunch (flex hours available)
**Work Location**: 69 W Washington St Chicago, IL 60602-3134

Office of General Counsel

Division of Administative Hearings and Rules

Bureau of Hearings

**Posting Group**: Office & Administrative Support; Social Services

**About the Agency**: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)

**APPLICATION INSTRUCTIONS**

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