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Wireless Retail Store Manager

4 months ago

Chicago, United States My Wireless - AT&T Authorized Retailer Full time

**My Wireless Retail Store Manager - Chicago, IL**
- My Wireless / Authorized AT&T Retailer**$56,500 - $60,800 per year or more including base annual rate, commissions and incentives**

**My Wireless, an AT&T Authorized National Retailer**, is currently looking for an experienced **Retail Store Manager **who is excited to work in an industry that isn’t likely to slow down. As a **My Wireless Retail Store Manager**, your ability to coach and develop your team members into successful Retail Sales Associates with a focus on providing a best-in-class customer service experience and commitment in building loyal a client base, will determine your success in this role.**Why Join My Wireless as a Retail Store Manager? Check out these benefits and perks**:

- Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
- Ongoing paid training
- Exciting career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals
- Medical, Dental and Vision coverage
- Life Insurance
- 401(K) Retirement Program
- Paid Vacation Time
- Company-paid memberships for Headspace for mental wellness and FinPath for financial wellness
- Total Pet Plan and Pet Insurance
- Employee Assistance Program
- Discounts off our latest devices and AT&T service plans
- Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
- Exclusive sales contests and incentives for hitting key AT&T initiatives

**As a My Wireless Retail Store Manager, your day-to-day will include training and leading a team to deliver an extraordinary customer experience that will exceed sales targets.** You will be tasked with supervising the daily operation of a location including hiring, scheduling, developing, and coaching a team to ensure consistently great customer experience, strong sales results, and quality store operations. Additionally, you will be responsible for:
- Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.
- Maintain location staffing through employee retention, recruiting and team member training and development.
- Build a steady client base by ethical and customer-centric business practices.
- Establish business accounts by partnering with AT&T Signature team in holding community events outside the store
- Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies
- Maintain operations by initiating, coordinating, and enforcing operational policies and procedures
- Uphold the stability and reputation of the location by complying with legal requirements
- Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

**My Wireless requires the following Qualifications to be considered for the role of a My Wireless Retail Store Manager**:

- 1 year management experience in a similar field (required), preferably in the Wireless Industry
- 1 year retail or customer-facing sales experience (required)
- Ability to work flexible hours including evenings, weekends, and holidays (required)
- Demonstrated ability to meet performance and operation standards (required)
- Ability to motivate, lead, and coach to results (required)
- Strong organizational skills and attention to detail (required)
- Highly effective communication and interpersonal skills (required)
- Bilingual (Preferred but may not be required depending on location)
- Bachelor’s degree (preferred)
- Retail or customer-facing sales experience in the telecommunications industry (preferred)
- Experience prospecting through outbound calls. (preferred)
- Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (required)

**Physical Demands of this position**
- The physical demands described here are representative of those that must be met by an employee with or without reasonable accommodation to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, most of the time is spent standing and walking around, moving about for prolonged periods of time, and occasionally lifting and moving objects of up to 10 pounds. The employee is frequently required to reach with hands and arms. Other movements may include climbing ladders, balancing on ladders, stooping, kneeling, crouching, and fine handling of display materials and merchandise. Dexterity is required. Specific vision abilities required by this job include being able to work with small parts in mobile phones and being able to look at a computer screen for prolonged periods of time. These requirements can be met