Call Center Representative

2 weeks ago


Crystal Lake, United States Northern Illinois Foot & Ankle Specialists Full time

We are Growing Expanding private podiatric practice is seeking full time call center representatives that are COVID-19 vaccinated to work in our Crystal Lake location. Agents typically answer 200+ calls per day. Must have call center and medical scheduling experience. Training on our EHR system provided. Hourly wage is based on experience. Please submit cover letter, resume & references PHONE CALLS NOT ACCEPTED

Job Duties
- Answers all incoming phone calls and schedule appointments according to protocol
- Distributes messages to appropriate staff
- Takes complete and accurate messages and phone numbers
- Perform other duties as assigned by practice and assistant managers

Benefits include PTO and 6 paid holidays (after 60 day probation), health and dental group plans and room for growth.

Work Remotely
- No

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 2 years (preferred)
- Call center: 1 year (required)

Ability to Relocate:

- Crystal Lake, IL: Relocate before starting work (required)

Work Location: In person



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