Receptionist/administrative Assistant

3 weeks ago

Elk Grove Village, United States Elk Grove Township Full time

**Duties and Responsibilities**
- Position is 35 hours/week, Monday through Friday 9 a.m. 4 p.m.
- Answers telephone calls in a professional and courteous manner and provides information/assistance or transfers caller to appropriate department/staff member.
- Has knowledge of Township programs and services.
- Greets and welcomes Township visitors and either directs them to the appropriate location/individual or assists them.
- Provides visitors with appropriate form(s) to be completed to file a Freedom of Information Act request, notes exact date and time of receipt, and provides completed form to Administrator or Assistant to the Administrator for fulfillment.
- Is knowledgeable with Sewer program billing and receipts and is cross-trained to be a back-up for this program
- Opens, date stamps, sorts, and distributes mail.
- Records accurate and complete phone or visitor messages, when necessary, and delivers to appropriate individual/department.
- Accepts deliveries from commercial carriers, vendors or visitors and removes packing list to check-in delivery to ensure that items appearing on the packing list were received and if not received then shortages to be noted prior to forwarding the packing list to the Finance Director for matching with future invoice(s) in order to pay the proper amount.
- Operates the copier and postage machines as requested/needed and replenishes toner, paper and other needed supplies when running low.
- Establishes and maintains permanent files (digital and hard copies) files alphabetically; and retrieves files, as requested or needed.
- Assists and prepares documents for meetings and distribution, as needed.
- Coordinates Board travel, registration, etc. for attendance at Township organizations’ dinners and conferences, as requested.
- Assists with scheduling usage for Township Conference Room, Passport Room and Town Hall
- Completes any other job assignment that may be deemed necessary or appropriate to fulfill the mission of the Township Board.

**Knowledge, Skills and Abilities**
- Knowledge of current office procedures and methods, including telephone communications, office systems, and record keeping.
- Excellent communications and interpersonal skills to deal effectively and efficiently with visitors to the Township offices.
- Complete fluency in the English language, both verbal and written.
- Good interpersonal skills and the ability to interact with other employees from all levels within the Township.
- Ability to multi-task.

**Credentials and Experience**
- High School Diploma and related working experience.

**Work Environment**
- Elk Grove Township operates as a professional work environment. Individual employees are expected to act, dress, and respond to the public in a controlled, professional manner.

The above is intended to describe the general content of and requirements for the performance of the position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements for the position.

Pay: $14.00 - $16.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 3 years (preferred)

Work Location: In person

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