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Customer service

4 months ago

Elk Grove Village, United States Finkelstein Metals USA INC Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development


Position Summary
Job Type: Full-time
Experience:
  • manufacturer of continuous cast and extruded copper alloys: (Preferred)
  • Industrial supply sales support (Preferred)
WE ARE RECRUITING:
Sales work and administrative Assistant
Finkelstein metals has over 75 years of experience as a leader in the red metals industry. A career with us means youll enjoy a friendly work environment that allows you to learn, grow and succeed both personally and professionally.
We currently have a great opportunity for an Administrative Assistant to support sales and logistics in our Chicago office. We have an opening for a Sales Administrative Assistant in Chicago.
  • We currently have an excellent career opportunity for an Administrative Assistant with an enthusiastic attitude, a strong work ethic, We offer rewarding and challenging career opportunities, as well as a competitive compensation and benefits package. A career with us means youll enjoy a friendly work environment that allows you to learn, grow and succeed in whatever you put your mind to, both personally and professionally.
Primary Duties/Responsibilities
  • Enters orders into the system.
  • Handles the processing of all orders with accuracy and timeliness.
  • Maintains contact with client through the stages of the sales process, including providing after- sales support when requested.
  • Responds to all general customer inquiries by determining material availability, conformance to customer requirements, quoting prices, and providing a reasonable delivery commitment designed to obtain the customer's order.
  • Handles the processing of all orders with accuracy and timeliness.
  • Maintains contact with client through the stages of the sales process, including providing after- sales support when requested.
  • Responds to all general customer inquiries by determining material availability, conformance to customer requirements, quoting prices, and providing a reasonable delivery commitment designed to obtain the customer's order.
  • Initiates phone calls to customers and potential customers to solicit purchase of inventory/stock or to follow-up previously quoted business opportunities.
  • Performs other related work as assigned.
Responsibilities
The successful candidate will be responsible for:
Growing an established customer base;
Developing new long-term customer relationships;

  • Qualifications
The ideal candidate will:
  • Experience as an administrative sales assistant.
  • Excellent communication and presentation skills. Positive attitude & Integrity;
  • Excellent organizational and planning skills;
  • Ability to multi task and to work under pressure;