Standard Operating Procedure

2 weeks ago

Orange County CA, United States County of Orange Full time

**CAREER DESCRIPTION**:
**STANDARD OPERATING PROCEDURE & STAFF DEVELOPMENT MANAGER**
- (Operations & Maintenance Administrator)

**SALARY INFORMATION**
- In addition to performance-based merit increases, this position is scheduled to receive a salary range increase on the following date:

- Effective June 28, 2024 - 4.25% increase
- Effective June 27, 2025 - 4.00% increase

***
- This recruitment is_**_ open to the public._**

**DEADLINE TO APPLY**
- This recruitment is open to the public and will establish an open eligible list. This list will be used to fill current and future Operations & Maintenance Administrator positions with this specialty and may be used to fill positions in similar and/or lower classifications throughout the County of Orange._

**THE DEPARTMENT**
OC Waste & Recycling** **(OCWR)** **is an organization dedicated to providing waste management services, protecting the environment, and promoting resource recovery in order to preserve the life of our landfills and ensure a safe and healthy community for current and future generations. OCWR operates three active regional landfills (North, Central, South), four household hazardous waste collection centers, material recovery (metal, mattresses, green waste), three compost facilities, monitors 20 closed landfills, and administers municipal solid waste collection, recycling, and planning for County unincorporated areas. OCWR is a nationally renowned waste management department responsible for a network of sanitary landfills and is committed to its exceptional record of regulatory compliance and excellence.
**THE OPPORTUNITY**
OC Waste & Recycling places safety at the forefront of all operations and programs. Establishing Standard Operating Procedures (SOP’s) and effectively developing team members is key to driving the safety culture.
The position will oversee three major program functions for the department: SOP’s, Go Canvas Digital Reporting, and Staff Development. These programs are instrumental in the Department's goal of achieving CAL-SHARP certifications.
- The position will oversee the SOP program and maintain the Zavanta software system.
- The position will be responsible to develop and oversee the Staff Development Program to enhance employee engagement, morale, safety, and promote opportunity for promotion, and County career advancement.

Additional responsibilities for the Standard Operating Procedure & Staff Development Manager also include:

- Gather statistical data and perform periodic analysis to evaluate the effectiveness of the program and identify gaps.
- Establish metrics to show program and department goals are met.
- Make recommendations/proposals to enhance landfill operation efficiencies.
- Assist in developing training for landfill operation staff.
- Research and develop Best Management Practices for Landfill, Compost, and Material Recovery Facilities (MRF) as needed.
- Research, develop, and/or maintain department-wide programs and projects.
- Analyze business operational information and use technical and analytical expertise to develop findings and provide recommendations to higher-level staff.
- Coordinate programs and projects for the department; develop and audit program policies and procedures; troubleshoot program-related operational issues; and ensure compliance with applicable regulations, policies, and procedures.
- Supervise two non-exempt staff and manage a work unit, including the identification of business processes and opportunities for continuous improvement, drafting of operational policies and procedures, and measurement and analysis of performance indicators.
- Plan and conduct studies, surveys, training sessions, and assessments.
- Other duties as assigned.

**DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES**
**Technical Expertise**
- Knowledge of landfill, compost, and MRF operations.
- Possess understanding of safe operating procedures to accomplish wide span of construction related duties.
- Ability to conduct classroom and on-the-job training.
- Knowledgeable in OSHA training and safety requirements along with other state or federal regulations related landfill operations.
- Knowledge of proper handling of potentially Hazardous Materials and Hazardous Waste resulting from landfill operations.
- Compile and analyze statistical data and report generation to measure effectiveness and quality of SOP’s
- Research industry trends and identify opportunities to enhance existing programs.
- Develop training materials and curriculum to assist staff in professional development.
- Proficiency in MS Office products.

**Leadership | Collaboration**
- Prior landfill supervisory or lead worker experience running small crews is highly desirable.
- Experienced in delegating and supervising work.
- Ability to lead non-direct report and direct report team members.
- Fostering positive working relationships and collaboration with other staff, management and executive team.
- Function independently and collabor

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