Customer Care Representative

3 weeks ago

Concord, United States Amica Mutual Insurance Company Full time

**Customer Care Representative**
5 Chenell Drive, Concord, NH 03301

**Your future is our business.**

Work from home may be available up to two days a week once trained to work independently.

**Responsibilities**
- Convert advertising, direct mail, and other warm leads into new business by handling countrywide inbound telephone calls
- Conduct professional telephone conversations to service existing accounts in a high call volume environment
- Problem-solve and use time effectively to multitask and prioritize work
- Work well with others in a team setting
- Gain customer trust and respect by establishing and maintaining effective relationships
- Meet production goals, as shown through policies written by Amica Life referrals

**Salary and Hours**

Our starting annual salary range is $41,053 ($21.05/hr.) -$55,934 ($28.68/hr.) based on level of experience and applicable licenses within the Property and Casualty Industry. The 37.5-hour work schedule will be Monday through Friday between the core hours of 8:45 AM and 5 PM and will include a few holidays and Saturdays per year.
- Work from home may be available up to two days a week once trained to work independently._

**Qualifications**
- High school diploma or equivalent education required
- Previous customer service and sales experience
- Excellent interpersonal and communications skills
- Computer keyboard and processing skills
- Previous insurance background is a plus, but not required
- After hire, employees will be required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided)

**Perks and Benefits**
- Paid vacation, holidays and sick day
- Competitive salaries and exceptional benefits
- Generous leave programs, including paid parental bonding leave
- Medical, dental, vision coverage, short
- and long-term disability, and life insurance
- Student Loan Repayment and Tuition Reimbursement programs
- Fitness and wellness reimbursement
- Generous retirement benefits
- Employee community involvement
- Strong relationships, lifelong friendships
- Opportunities for advancement in a successful and growing company

**About Amica**

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

rp

  • Customer Service Representative

    4 weeks ago

    Concord, United States Mr. Appliance Full time

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...

  • Customer Service Representative

    4 weeks ago

    Concord, United States NGM Marketing Full time

    Job DescriptionJob DescriptionLike the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality...

  • Customer Service Representative

    4 weeks ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 190 Pleasant St, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 231 Louden Rd, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    1 month ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 190 Pleasant St, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Service Representative

    1 month ago

    Concord, New Hampshire, United States Circle K Full time

    Store : 231 Louden Rd, Concord, New Hampshire 03301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...

  • Customer Relations Representative

    4 weeks ago

    Concord, United States California Lifestyle Foundation Full time

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our customers and donors, educating...

  • Customer Relations Representative

    3 weeks ago

    Concord, United States California Lifestyle Foundation Full time

    Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Relations Representative. Our mission is to foster positive relationships with our...

  • Customer Service Representative

    4 weeks ago

    Concord, United States U-Haul Full time

    **Customer Service Representative**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers...

  • Customer Service Representative

    4 weeks ago

    Concord, United States Raven Ridge LLC Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and friendly Customer Service representative. This is a permanent direct hire position on site in Concord, NH. As a Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and ensuring their needs are met. This role offers a valuable...

  • Customer Service Representative

    1 month ago

    Concord, United States Raven Ridge LLC Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and friendly Customer Service representative. This is a permanent direct hire position on site in Concord, NH. As a Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and ensuring their needs are met. This role offers a valuable...

  • Customer Service Representative

    2 weeks ago

    Concord, United States Staff My Agency Full time

    State Farm Agency located in Concord, NC is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person with the right skill set! We are looking for an...

  • Customer Service Representative

    2 weeks ago

    Concord, United States State Farm Agency - Concord, NC Full time

    Job DescriptionJob DescriptionState Farm Agency located in Concord, NC is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.Insurance experience is not required, we will train the right person with the right skill...

  • Customer Service Representative

    2 weeks ago

    Concord, United States U-Haul Full time

    Location: 29 Stickney Ave, Concord, New Hampshire 03301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companys...

  • Customer Service Representative

    2 weeks ago

    Concord, United States U-Haul Full time

    Compensation Range: $16.00 to $25.00 Hourly Location: 2291 Monument Bl, Concord, California 94520 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...

  • Customer Service Representative

    4 weeks ago

    Concord, United States U-Haul Full time

    Location: 29 Stickney Ave, Concord, New Hampshire 03301 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    2 weeks ago

    Concord, New Hampshire, United States Emerson Hospital Full time

    Job Description As a Customer Service Representative, you will be reporting to the Customer Service Supervisor. Your main responsibility will be handling patient inquiries in a polite and efficient manner. Additionally, you will be guiding patients on different dietary options and helping them choose nutritious meals. Requirements Education: High School...

  • Billing Customer Service Representative

    4 weeks ago

    Concord, United States TEKsystems Full time

    Are you looking for a job opportunity with a family-oriented company in a role responsible for solving customer financial and billing requests? Do you have strong customer service and math skills? If the answer to these questions is yes, this position might be the right fit for you! We are actively partnering with one of the most reputable Alarm & Security...

  • Customer Service Representative

    2 weeks ago

    Concord, United States American National Insurance Company Full time

    If you are looking for an opportunity to provide exceptional customer service and work in a dynamic growing agency, we should talk.As a Client Service Representative, you will work closely with the agent to provide a positive client experience. Your expert communication skill will play an integral role in discussions surrounding policies, payments,...

  • Customer Service Representative

    4 weeks ago

    Concord, United States American Indemnity Full time

    If you are looking for an opportunity to provide exceptional customer service and work in a dynamic growing agency, we should talk. As a Client Service Representative, you will work closely with the agent to provide a positive client experience. Your expert communication skill will play an integral role in discussions surrounding policies, payments,...