Information Technology
2 months ago
**About Us**: New America is dedicated to realizing America's promise in an era of rapid technological and social change. At New America, our research and policy recommendations focus on five key thematic areas: education from birth to workforce; family economic security and wellbeing; people
- and planet-centered global politics; political reform and civic engagement; and technology and democracy. In each area of our work, we prioritize equity, elevate the stories of people closest to the public problems we seek to solve, invest in the next generation of leaders, and intentionally engage with local perspectives.
**Job Summary**: We are seeking a dedicated and experienced IT Specialist to join our team in Washington, DC. The IT Specialist will be responsible for maintaining and improving our IT infrastructure, providing technical support to staff, and ensuring the security and efficiency of our systems. This role reports to the Sr. Director of IT and requires a proactive individual with a strong technical background and excellent problem-solving skills.
**Key Responsibilities**:
- Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- System Maintenance: Perform regular maintenance and updates on IT systems, including servers, networks, and workstations to ensure optimal performance.
- Network Management: Monitor and maintain network infrastructure, including firewalls, switches, routers, and VPNs, ensuring reliable and secure connectivity.
- Security: Implement and manage security measures to protect the organization's data and IT systems from unauthorized access, cyber threats, and data breaches.
- Hardware Management: Oversee the procurement, installation, and maintenance of IT hardware, including computers, printers, and other peripheral devices.
- User Training: Conduct training sessions for staff on new software and IT best practices. Create and maintain user guides and documentation.
- Troubleshooting: Diagnose and resolve technical issues in a timely manner. When necessary, escalate complex problems to higher-level support.
- Project Support: Assist with IT projects, including system upgrades, migrations, and new technology implementations. Collaborate with other departments to understand and meet their IT needs.
- Inventory Management: Maintain an inventory of IT assets and ensure all equipment is properly documented and tracked.
**Qualifications**:
- Education: Associate’s degree in Information Technology, Computer Science, or a related field.
- Experience: Minimum of 3-5 years of experience in an IT support or specialist role.
- Technical Skills:
- Proficiency in Windows and Mac operating systems.
- Strong knowledge of network protocols, security, and administration.
- Office 365, Google Workspace
- Familiarity with cloud services (e.g., AWS, Azure).
- Certifications: Relevant IT certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified IT Professional) are highly desirable.
- Soft Skills:
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of attention to detail and organizational skills.
**Working Conditions**:
- Standard office environment with occasional requirements to work outside normal business hours.
- Ability to lift and move IT equipment as needed.
**Compensation & Benefits**: The salary range for this role is $55,000 - $65,000 annually.
This position is a full-time role with benefits. New America offers a highly competitive benefits package that includes health care, dental, and vision coverage; a generous retirement plan; observes all federal holidays; 20 days of paid time off (combined vacation and sick days) in your first year of employment and 30 days of paid time off in subsequent years; 12 weeks of paid parental leave; and an office-wide closure between Christmas and New Year.
**_ Equal Opportunity Employer:_**_ New America is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need._ _**_This is a bargaining unit role._**
rnUzeR2XBi
We have other current jobs related to this field that you can find below
-
Information Technology Operations Team Lead
2 months ago
Washington, United States Akelius Technology AB Full timeIT operations team lead, USAre you looking for career opportunities within a growing real estate company?Then you might be our next IT Operations Team Lead in the US.Join us and be a part of our journey.job description Akelius is seeking an experienced IT operations team lead to oversee and maintain reliable, secure, and efficient day to day operations for...
-
Information Technology Specialist
1 month ago
Washington, United States Progressive Technology Federal Systems Full timeJob DescriptionJob DescriptionTasks and ResponsibilitiesProvide technical support for ERM solution implementation, ensuring smooth operations and user assistance. Resolves technical issues promptly to minimize disruptions to RIM processes. Maintains and optimizes IT infrastructure related to RIM, ensuring scalability and reliability. Ensures ERM solution and...
-
Information Technology Specialist
2 months ago
Washington, Washington, D.C., United States Office Of The Secretary Of Health And Human Services Full timeThe Information Technology Specialist (Business Intelligence) performs the following dutiesWorks cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results. Provides oral and written communication to senior officials, internal...
-
Information Technology Specialist
1 week ago
Washington, United States Architect Of The Capitol Full timeThis position is a special sensitive (SS)/high risk position, that has duties and responsibilities that include the following: Cloud and Artificial Intelligence (AI) Management 40% Manages and directs processes and R&D (research and development) to meet the needs of AOC AI and cloud strategy. Analyze AI and cloud technologies to enhance efficiency,...
-
Information Technology Specialist
1 week ago
Washington, Washington, D.C., United States Architect Of The Capitol Full timeThis position is a special sensitive (SS)/high risk position, that has duties and responsibilities that include the following:Cloud and Artificial Intelligence (AI) Management 40%Manages and directs processes and R&D (research and development) to meet the needs of AOC AI and cloud strategy. Analyze AI and cloud technologies to enhance efficiency, scalability...
-
Information Technology Specialist
3 weeks ago
Washington, United States U.S. Capitol Police Full timeThis position is located in the Service Operations Division(SOPD), Office of Information Services (OIS), Office of the Chief Administrative Officer (OCAO), in the United States Capitol Police (USCP).Serves as an ΙΤ Specialist for the USCP-Wide development, analysis, and implementation of technologies used to store and retrieve data, automated data...
-
Information Technology Specialist
4 weeks ago
Washington, Washington, D.C., United States U.S. Capitol Police Full timeThis position is located in the Service Operations Division(SOPD), Office of Information Services (OIS), Office of the ChiefAdministrative Officer (OCAO), in the United States Capitol Police (USCP).Serves as an ΙΤ Specialist for the USCP-Wide development, analysis, and implementation of technologies used to store and retrievedata, automated data systems,...
-
Information Technology Specialist
2 weeks ago
Washington, Washington, D.C., United States Administrative Office Of The U.S. Courts Full timeThis position is in the Enterprise Architecture division in the office of the Chief Technology Officer (CTO), Department of Technology Services (DTS). The incumbent leads contractor delivery teams in establishing and maintaining a business outcome-driven EA program that ensures alignment and integration across all architecture domains. Responsible for...
-
Information Technology Specialist
2 weeks ago
Washington, Washington, D.C., United States USAJobs Full timeDutiesThis position is located in the Service Operations Division(SOPD), Office of Information Services (OIS), Office of the Chief Administrative Officer (OCAO), in the United States Capitol Police (USCP).Serves as an ΙΤ Specialist for the USCP-Wide development, analysis, and implementation of technologies used to store and retrieve data, automated data...
-
Information Technology Specialist
3 months ago
Washington, Washington, D.C., United States Department Of State Full timeSummary This serves as a public notice for the use of the Direct Hire Authority in accordance with 5 U.S.C. 3327 and 3330 and 5 CFR 330. These positions are to be filled under the OPM Government-Wide Direct Hire Authority for Information Technology Specialist (Information Security) Positions. Under this recruitment procedure, applications will be accepted...
-
Information Technology Specialist
3 weeks ago
Washington, Washington, D.C., United States Administrative Office Of The U.S. Courts Full timeThe incumbent of this position will serve as a Federal Security Operations team member under AOTO Security Chief. The AOTO boundary includes AO Local Area Network General Support Systems in Washington, DC, San Antonio, TX, and Charleston, SC, and the integrated IT environment. AOTO systems inventory also includes a national system providing cybersecurity...
-
Information Technology Support Specialist
1 month ago
Washington, United States Planet Technology Full time8-10 Week Project AssignmentNO 3rd PARTY RECRUITERS NO RELOCATION Description:* Mostly Tier 1 Help Desk tasks at our Walk-up help desk and stations across campus* Password Changes* MFA setup* Account Unlocks* Email/Office 365 access* Strong customer service skills* Geared towards incoming students* Help set up devices, account set up, password changes, etc.*...
-
Information Technology Support Specialist
2 weeks ago
Washington, United States Planet Technology Full time8-10 Week Project AssignmentNO 3rd PARTY RECRUITERS NO RELOCATION Description:* Mostly Tier 1 Help Desk tasks at our Walk-up help desk and stations across campus* Password Changes* MFA setup* Account Unlocks* Email/Office 365 access* Strong customer service skills* Geared towards incoming students* Help set up devices, account set up, password changes, etc.*...
-
Information Technology Specialist
4 weeks ago
Washington, Washington, D.C., United States Department Of State - Agency Wide Full timeManages, monitors and evaluates high profile Information Technology security initiatives for Messaging and Collaboration Services Office (MCS). Manages and oversees development of security plans, risk assessments and contingency plans for the Directorate that includes the development of vital security guidelines and procedures. Conducts systems security...
-
Information Technology Specialist
4 weeks ago
Washington, United States Office Of The Chief Information Officer Full timeThe following are the duties of this position at the GS-11. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. Provide user network account support to include setup and configuration (e.g., user profile, e-mail, peripheral access), and...
-
Information Technology Specialist
4 weeks ago
Washington, Washington, D.C., United States Office Of The Chief Information Officer Full timeThe following are the duties of this position at the GS-11. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position.Provide user network account support to include setup and configuration (e.g., user profile, e-mail, peripheral access), and...
-
Information Technology Specialist
2 weeks ago
Washington, Washington, D.C., United States Pipeline And Hazardous Materials Safety Administration Full timeAs an Information Technology Specialist, you will:Provide PHMSA support, services, and tools required to enable the PHMSA staff to efficiently, effectively, and economically execute mission servicesThis includes: implementing continuous process improvement; performing data analysis to identify trends and proactively addressing problems before they become...
-
Information Technology Specialist
1 week ago
Washington, United States Government National Mortgage Association (Ginnie Mae) Full timeAs an Information Technology Specialist, you will: Have responsibility for solutioning, and supporting development, implementation, and coordination of Information Technology (IT) projects. Provide all necessary program management and coordination in the review and approval of proposed designs and exercise technical responsibility for planning,...
-
information technology
3 weeks ago
Washington, Washington, D.C., United States Centers For Medicare & Medicaid Services Full timeServe as a senior Data Analytics Manager and advisor to leadership at the Division and Group level, specializing in Medicaid and CHIP program data. Provide technical advice in the development and analysis of pilot initiatives and applications, and makes recommendations to management on the use of such technology as it relates to CMS data Define customer and...
-
Information Technology Specialist
7 days ago
Washington, Washington, D.C., United States Government National Mortgage Association (Ginnie Mae) Full timeAs an Information Technology Specialist, you will:Have responsibility for solutioning, and supporting development, implementation, and coordination of Information Technology (IT) projects. Provide all necessary program management and coordination in the review and approval of proposed designs and exercise technical responsibility for planning,...
