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Guest Services Worker

4 months ago

San Bernardino County CA, United States San Bernardino County Full time

**The Job**:

- The **San Bernardino** **County Museum **is recruiting for **Guest** Services Worker* **who provide customer service and other duties at the Museum located in Redlands. Positions may also perform duties at other museum historical sites located throughout the County.
- Responsibilities include customer service within the Museum, with a primary role as a guest services greeter and cashier, as well as monitoring the facility during special after-hours and evening events, lectures, and meetings. Associated duties are to accommodate special requests by groups, and ensure Museum policies are followed. Additional duties may include assisting Museum educators with events, maintaining museum exhibits and galleries, and performing light physical/lifting tasks, clerical and database input, entry monitoring for deliveries, basic receiving and inventory of store products, and other duties as assigned.
- **_Official Title: General Services Worker II_**
- For more detailed information, refer to the_**_ _**_General Services Worker II_ job description._

**ABOUT THE DEPARTMENT**

**CONDITIONS OF EMPLOYMENT**

**Pre-Employment Process**:Prior to appointment, applicants must undergo a background check, which includes fingerprinting and a medical exam.

**Part-time Position**:All positions are part-time and are scheduled for up to 39 hours per two-week pay period. Evening and weekend work may be required.

**Physical Requirements**: Physical requirements of the position include standing and occasional lifting of displays or related museum items.

**Travel**: Some positions may require travel throughout the County. A valid California Class C driver license is required at the time of appointment and must be maintained for the duration of employment.

**Location**: San Bernardino County Museum is located in Redlands, however occasional travel may be required.

**Minimum Requirements**:
**Experience**: One (1) year of substantial customer service experience (e.g., museums, retail sales, libraries), with the main responsibility of greeting, assisting, and interacting with customers to provide information, and address inquiries and complaints. Experience must be full-time equivalent, face-to-face interaction, and include use of computers. _Experience must be clearly described in the Work Experience section of the Application._

**Desired Qualifications**:
**Selection Process**:
**EEO/ADA**:San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

**ADA Accommodation**: If you have a disability and require accommodations in the testing process, submit the** **Special Testing Accommodations Request Form** within one week of a recruitment filing deadline.

**Veterans’ Preference**:Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click** **here** **for information and instructions to request Veteran's Preference points.