Regional Manager 3

2 weeks ago

Bronx, United States L+M Development Partners Full time

C+C Apartment Management LLC is recognized as an industry leader in management and real estate operations. Our team manages the day-to-day operations of over 18,000 residential dwelling units across approximately 400 multi-family buildings throughout the New York Tri-state area. The C+C portfolio contains market rate, mixed market rate, affordable and full tax credit/affordable properties.

Our mission is to provide exceptional property management services that meet the diverse needs of our various constituents, including our residents, the local community, government and financing agencies, and the owners of the properties. C+C offers a full breadth of management services to improve and enhance a property’s revenue, cost control measures, maintenance, financial reporting, and resident relations.

Areas of Responsibility and Job Requirements
Responsible for the oversight of the management staff across multiple sites and site offices across financially complex assets structured with multiple ownership entities. Coordinates with Asset Management team and co-developers/stakeholders on the financial performance of all assets in their portfolio.

**Responsibilities include, but are not limited to**:

- Closely monitors the operational performance of complex building systems; including, but not limited to Microgrids, Cogen, BMS, Shared Cooling Towers and Geothermal systems and SSDS monitoring and operation
- Independently and effectively oversees/tracks large-scale CAPEX projects in collaboration with Builders Group and AM
- Oversees site-level functions and efforts for compliance-related projects (i.e. LIHTC syndications, RAD conversions, etc.)
- Directly oversees financial operations; including, but not limited to shared cost allocations b/w retail/office/residential operations, CAM charges, multi-entity expense allocations, etc.
- Organizes and collaborates with multiple ownership groups/stakeholders and provides recommendations on best courses of action on complex decision-making matters
- Coordinates directly with high-level agency contacts on complex matters (i.e. BBRI, RCS preparation, OCAF requests, etc.)
- Supervises and implements plans and strategies to promote optimum achievement of operations across the assets in their region.
- Responsible for providing excellent customer service, which includes maintaining open lines of communication with staff and residents.
- Provides leadership, guidance and support to staff and property managers while creating a cohesive working environment.
- Plays a critical role in the operational oversight and execution of efforts surrounding new acquisition transition efforts, as well as building openings
- Reviews financial reporting populated by GMs/PMs
- Plays an active role in operational/CAPEX budget prep
- Acts as a “high-level approver” for expenditures, purchasing and invoice processing. Closely monitors/enforces company policy surrounding same.
- Overall responsibility for portfolio rent collections
- Responsible for implementing cost cutting measures
- Performs annual reviews on all subordinate employees and determines compensation levels.
- Closely monitors performance of their direct reports and coordinates with HR on progressive disciplinary measures
- Attends resident meetings
- Works closely with security team on security-related initiatives
- Maintains full accountability and plays a direct leadership role in supervising agency-specific

regularly inspections (i.e. REAC, MOR, API, etc.).
- Maintains high-level oversight of retail/commercial operations pursuant to the lease agreements
- Closely monitors and enforces corporate initiatives/SOPs across their portfolio
- Trains and develops PM/GM, as well as their teams - setting the tone and vision to stabilize an asset and/or improve overall performance of the asset

**Minimum Education Requirements**:

- Bachelor’s degree preferred or a combination of work experience, education and professional designations, certifications
- Preferred Certifications: RAM, ARM, AHM, LIHTC and CPM

**Minimum Years of Experience Required**:

- 9+ years of experience in Property Management Operational role(s) at similar scale/scope properties with a college degree-or
- 10+ years of experience in direct Regional Manager role at similar scale/scope properties without a college degree

**Additional Knowledge, Skills and Abilities**:

- Proficiency in Yardi required
- Strong background/experience in managing complex, multi-use assets with complex ownership structures and challenging underwriting targets
- Must possess Affordable Housing and/or Market Rate experience - specific to the asset they are managing
- High level knowledge and experience working with complex building systems (SSDS, microgrids, Cogen, Geothermal, BMS, etc.)
- Exemplary understanding of Regulatory Compliance (Rent-Stabilization/Fair Housing/Section 8, etc.)
- Superior financial acumen surrounding Building Finance and PM-specific Financial Reporting Stron

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