Assistant Community Manager

2 weeks ago

San Jose, United States Rutherford Management Company Full time

**ASSISTANT COMMUNITY MANAGER**

Rutherford Management Company is seeking to hire a **full-time Assistant Community Manager** for a **multi-family property** located in **San Jose**, California**.

The Assistant Community Manager is responsible for the operations for the residential apartment community and maintains and improves the property, manages budgets, and provides a quality living environment for residents.

We will look to you as our Assistant Community Manager to challenge convention and create memorable leasing and customer service experiences for our customers as this is the foundation of our business and we look to our ACMs to lead by example.

Rutherford Management Company is seeking to hire an experienced Assistant Community Manager.

We will look to you to challenge convention and create memorable leasing and customer service experiences for our customers as this is the foundation of our business and we look to our Assistant Community Managers to lead by example.

**ABOUT RUTHERFORD MANAGEMENT COMPANY**

Rutherford Management Company is a privately owned and operated property management company dedicated to providing quality living experiences since 1990. Through thoughtful management and a steadfast customer-first approach, we have successfully grown to over 6,600 doors while staying true to our roots and original mission.

In everything we do, we are rooted in integrity, excellence, and top-notch customer service. Our team members embrace these values, striving to be trustworthy, genuine, and always ready to provide an unparalleled resident experience. Working at Rutherford Management Company is much more than just a job - it's a career.

**A DAY IN THE LIFE AS AN ASSISTANT COMMUNITY MANAGER**

Although Rutherford will continually re-define what an Assistant Community Manager might be. Innovation and unsurpassed customer service experience are the yardsticks by which we measure success.

The Assistant Community Manager is responsible for conducting market studies, creating and implementing marketing plans, placing ads to generate traffic, securing appointments, and maximizing rentals. The Assistant Community Manager is also responsible for creating positive and memorable customer experiences. The Assistant Community Manager participates in the presentation and monitoring of market-ready products and performs all administrative duties related to securing leases and renewals. Additionally, this position is responsible for providing quality customer service relations as it might relate to service requests and assisting in providing a quality living environment for the residents.

You love that you are never bored as an Assistant Community Manager And, most of all, you feel great about the important part you play in improving people's lives

**QUALIFICATIONS**
- 1-2 years relevant work experience in sales or customer service-related positions. Prior property management experience is preferred.
- Basic computer skills including Microsoft Office and Google Workspace computer skills and typing skills are required. OneSite proficiency preferred.
- Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Strong passion for competitively leasing apartments in a customer service-focused environment.
- Core Competencies: strong interpersonal skills, leadership excellence, effective communication, proactive problem solving, self-management
- High school or equivalent education required

For Assistant Community Managers who are assigned to more than one property location, daily travel between the properties is required. Travel is also required for monthly Manager Meetings, company training events, budget or financial review meetings, and special project events.

Experience in customer service, leasing management, and leasing software platforms skills are a plus Do you have good interpersonal skills? Are you reliable? Are you conscientious about following policies and procedures? If so, you may be perfect for this Assistant Community Manager position

**WORK SCHEDULE**

Although work hours may change during periods of high vacancy, lease-up, or while special projects are underway, work hours are typically 9 am-6 pm Monday through Friday. Properties with an occupancy rate of

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