Compliance Operations Manager
1 month ago
Primary Purpose
Supports the Compliance and Risk organization in US & MX, with activities such as strategic and operational plans, budget and spend management, communications, and special projects. Proactively manages the daily operations and working with outside vendors, department meetings and training, and special projects, including facilities and technology needs and matters, change management with respect to new policies and programs, internal budget preparation, management, and accountability, financial outlook preparation, supply strategy and coordination, outside vendors budget preparation and coordination, external interaction, records and contract management, administrative compliance and risk staff supervision and development, and departmental event planning and oversight.
**Responsibilities**:
- Acts as a strategic partner to Compliance and Risk organization with respect to continuously improving operations and effectiveness, working across the organization, helping to eliminate duplication and enhance organizational effectiveness. Capable of organizing and synthesizing data and supporting the creation of reports, presentations and summaries as may be needed.
- Prepares or supports the preparation of budget and periodic financial outlooks and comprehensive departmental expense management. Prepares and updates outside vendors budget and coordinates with accounting and finance planning team to determine Chief Compliance Officer & Chief Risk Officer O&M projections and EFC.
- Manages operations to support Compliance and Risk in connection with ongoing use of cutting-edge technology, including administrating, evaluating, and implementing of such technology. Coordinates updates and new systems with IT and other technical services for departmental IT and other system needs and manage roll-out consistent with department needs, working in close conjunction with the IT teams.
- Supervises and develops compliance staff, to include analysts, including day-to-day work direction, selection and placement; staff orientation and training; performance evaluation; compensation decisions; employee relations; motivation, counseling, and discipline; termination; and staff assignments. Supports the Compliance and Risk department hiring efforts, including recruiting, onboarding and training.
- Works with the compliance team and supports overseeing the business continuity plans for all SI business units, including coordinating the administration, updates and tabletop exercises that needs to be implemented accordingly to Sempra Policy.
- Oversees knowledge management for the Compliance and Risk departments by facilitating knowledge hubs, creating templates, and preventing knowledge loss, e.g., from staff departure or role changes.
- Manages supply management for the Compliance and Risk department, including adherence to budget. Manages department credit card and checkbook and ensuring use consistent with company policy.
- Works cross-functionally with other business teams, including Legal, Finance, Safety and HR.
- Manages ongoing compliance training and other projects as requested.
- Performs other duties as assigned (no more than 5% of duties).
Education
- Bachelor's degree in Business Administration, Finance, or Human Resources Management or equivalent experience with good understanding of legal departments and organizations required.
Experience
- 8 years of experience managing or supporting operations within a large company or other professional services organization required.
Knowledge, Skills and Abilities
- Expertise in supporting processes such as matter management, eBilling administration, preparing budgets and forecast, etc.
- Expertise using technologies for document management, matter management, electronic billing, electronic signature, MS-Office, SharePoint, Power Platform, etc.
- Ability to manage change and work to integrate processes and continuously improve the way the Compliance and Risk department works and uses technology.
- Ability to oversee the facilitation of events.
- Demonstrates initiative, leadership, influence without authority and relationship building.
- Strong people management skills.
- Business management skills and business savvy.
- Effective communication skills including written and verbal.
- Computer skills and knowledge of Microsoft Office Business Suite.
- Problem-solver with demonstrated ability to facilitate discussions between all levels and must be comfortable working with entry level staff to senior executives.
- Ability to support team in delivery and success of external consultants, budgets, and training calendar.
Licenses and Certifications
- CCEP- Certified Compliance and Ethics Professional preferred.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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