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Veterinary Client Service Representative

4 months ago

Brooklyn, United States The Neighborhood Vet Full time

Join Our Passionate Veterinary Team as a Receptionist

Are you an animal lover with a warm heart and a friendly smile? Do you thrive in a fast-paced environment while providing exceptional customer service? If so, we have the perfect opportunity for you at The Neighborhood Vet. We are expanding to a brand new location in a few months and would love an additional team member at the front

**Responsibilities**:

- Greet clients and their furry companions with a welcoming demeanor (if you don't know fear free approaches, we will teach you)
- Schedule appointments and maintain the appointment calendar
- Answer phone calls, text communications, and address client inquiries with patience and professionalism
- Assist in maintaining accurate patient records and administrative tasks
- Collaborate with our dedicated team to ensure seamless patient care

Qualifications:

- A genuine love for animals and a commitment to their well-being
- Excellent communication skills and a positive attitude
- Strong organizational abilities and attention to detail
- Ability to thrive in neurodivergent environment
- Ability to reference hospital protocol to maintain hospital mission & vision
- Prior experience in customer service or administrative roles preferred (veterinary office experience is prioritized)
- Ability to multitask and thrive in a dynamic, team-oriented environment

What We Offer:

- An inclusive work culture that values your contributions
- Opportunities for growth and advancement within our practice
- Competitive compensation and benefits package
- The chance to make a difference in the lives of pets and their owners

theneighborhoodvet.org

**Job Types**: Full-time, Part-time

Pay: $18.00 - $28.00 per hour

**Benefits**:

- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Uniform allowance

Work setting:

- In-person

**Experience**:

- Veterinary experience: 1 year (required)
- Veterinary Customer Care: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Ability to Relocate:

- Brooklyn, NY 11221: Relocate before starting work (required)

Work Location: In person