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Audio/visual and Vip Support

1 month ago

New York, United States Equitable Full time

**Audio/Visual and VIP Support**

(240000AU)

**Primary Location**: UNITED STATES-NY-New York

**Organization**: Equitable

**Schedule**: Full-time

**Description**

At Equitable, our power is in our people.

We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?

**Description of Responsibilities**:
Equitable is seeking an on-site Executive and Audio/Visual Support team member.

Equitable’ s Audio/Visual VIP Support team provides white-glove service for our executive leadership team. The location requires the ability to address BAU IT needs including Audio/Visual and VIP support at our office location of 1345 Avenues of the Americas, New York, NY.

Responsibilities include, but are not limited to:

- Setting up and troubleshooting audio visual equipment for meetings
- Room setups and ensuring smooth communication and collaboration during meetings
- Coordinating with vendors for equipment maintenance
- Staying updated with the latest audio-visual technologies
- Offer training to users on AV equipment and software
- Desktop support of Windows devices and hands on experience
- Involved in Executive support (mobile devices, PCs)

The base salary range for this position is $76,000 - $99,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits: Equitable Total Rewards Program

**Qualifications**

**Required Qualifications**:

- 2+ years end-user support experience supporting mobile devices, tablet, laptop and desktop
- 2+ years of experience with use of varied platform operating systems including O365 and other Collaboration platforms (Outlook, SharePoint, Skype, One Drive, etc.)
- 2+ years of experience with Video Conferencing Equipment
- Ability to effectively interface with Executive Management
- Ability to prioritize and manage in a fast-moving environment

**Preferred Qualifications**:

- Advanced knowledge of Windows, Mac and Mobile Devices
- Advanced knowledge of LAN, WAN and wireless communications

**Skills**:
**Hardware Infrastructure**: Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization.

**Vendor/Supplier Management**: Knowledge of external provider management processes and ability to effectively manage the business relationship with external providers (e.g. vendors, service providers, contractors, consultants and suppliers).

**Diversity, Equity and Inclusion**: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.

**ABOUT EQUITABLE***

At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.

We turn challenges into opportunities by thinking, working, and leading differently - where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.

We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.

We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.

***

NOTE: Equitable participates in the E-Verify program.

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