Senior Audio Visual Technician

3 months ago

New York, United States Debevoise & Plimpton Full time

Audio Visual Sr. Technician

Hospitality & conference Services


Debevoise & Plimpton LLP is a premier law firm with market-leading practices, a global perspective and strong New York roots. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration. The firm is seeking a full-time Sr. Audio Visual Technician to join our Hospitality & Conference Services Department.


Responsibilities include but are not limited to:

  • Greet staff, lawyers, vendors and clients on a daily basis to ensure that their needs are exceeded in the Conference Center.
  • Coordinate, test and set-up daily audio/visual equipment based on meetings scheduled.
  • Provide hybrid and fully virtual audiovisual support for online meetings/events utilizing various online platforms as required by clients.
  • Coordinate rehearsals and meeting presentations, manage presenters, and create meeting links with appropriate virtual meeting needs.
  • Meet with clients to discuss their meeting goals and articulate specific objectives to the conference center team.
  • Maintain audio and video equipment.
  • Offer timely technical support and teach users how to utilize their meeting equipment appropriately.
  • Troubleshoot device connectivity issues before meetings.
  • Ensure systems remain updated.
  • Follow up on all meetings requiring AV assistance, inform proper departments and add information into the Conference Booking system ticketing system.
  • Ensure all equipment inside conference rooms is organized, labeled, and clean on a daily basis before and after meetings,
  • Establish and maintain effective work relationships in the performance of required duties.


Requirements:

  • Work is required to be on-site.
  • Experience with different types of device connectivity, video processing/switching equipment, and virtual conferencing hardware and software including remote camera operation.
  • Strong sense of urgency in solving customer requests to ensure timely resolution.
  • Experience in setting up and operating virtual and hybrid meetings on various platforms including Zoom, Microsoft Teams, WebEx.
  • Experience setting up and mixing live audio, to include the use of multi-channel consoles with gating, compression and equalization, digital wireless microphones.
  • Experience in Windows/Mac environments for MS Office Suite: PowerPoint, Excel and Word.
  • Experience in Conference Center and or Law Firms.
  • Working with Accruent EMS or other Conference Booking Software.
  • Experience with PTZ remote camera operations, Crestron, BlackMagic video appliances, Biamp Canvas Audio.
  • Familiarity with computer networks and IP connectivity.
  • Flexibility to work outside regular business hours when necessary, including early mornings, evenings, and occasional weekends, to ensure the successful execution of events.
  • Outstanding interpersonal and communication skills, both written and verbal, to interact confidently with clients, senior-level leadership, and firm personnel.
  • Exceptional organizational and time-management abilities to handle multiple projects simultaneously.
  • A desire for providing exceptional hospitality service and creating memorable experiences for attendees.

Preferred Qualifications:

  • Bachelors Degree preferred but not required in lieu of work experience.
  • Experience with computer video editing a plus.

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