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Collector/customer Service Representative
3 months ago
Looking for energet
team player to join our long
tanding agency that special
es in med
- l collections.
- b entails:
- M
- outbound calls
- debtors to col
- t on past due
- counts.
- Over
oming objections
- engage in effect
ve conversati
- to resolve
inquencies.
- Maintain a professional phone eti
- tte while interacting with debtors an
our clients, provid
- excellent customer service and
dressing any concern
- r questions they may have.
- Update account information and d
ment all collection acti
ties accurately and thoroughly.
- Positive attitude and excellent customer service skills.
- Previous experience in collections and or customer service is preferred.
- Knowledge of medical collections and revenue cycle management is a plus.
- Excellent problem-solving and the ability to handle difficult or challenging situations with professionalism and empathy. 40-hour work week. Monday-Friday 8:30-5:00, one late night 9:30-6:00 Pay: $21.00 - $23.00 per hour Expected hours: 40 per week Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid sick time
- Paid training
- Vision insurance Weekly day range:
- Monday to Friday Work setting:
- Call center Experience:
- Microsoft Excel: 1 year (preferred)
- Customer service: 3 years (preferred) Ability to Commute:
- Mount Sinai, NY 11766 (required) Ability to Relocate:
- Mount Sinai, NY 11766: Relocate before starting work (required) Work Location: In person
