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Case Worker

3 months ago

Bronx, United States Good Shepherd Services Full time

About Us:
Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference

**Benefits**:
**For Full Time Employees Benefits/Perks**:

- Tuition Assistance Program
- Generous paid time off (Including 5 Self-Care Days/Floating Holidays, 12 Sick Days, 15 Vacation Days, and 11 Holidays)
- Healthcare Plans (Medical, Dental, Vision, and Pet Care)
- 403(b) Plan (GSS contributes 3% of your salary to your 403(b) plan after 3 years of service, with contributions increasing over time)

Overview:
The Belmont Family Service Center is a family support prevention program for families facing challenges which can impact the ability to parent their children. This program uses the Solution-Based Casework model of practice to provide comprehensive services for families.

**Reports To**: Supervisor

**Location**:685 East 187th St. Bronx, NY 10458

**Hours**: 35 hours, (Non
- Exempt)

**Salary Range 48K-53K Annually**
- Passionate about providing high quality services to families in child welfare within Community Districts 3, 6 & 10 in the Bronx.
- A lifetime learner, continuously developing your clinical skills
- Dedicated to modeling strength-based, trauma-informed practice with families and colleagues.
- Committed to the Good Shepherd Services mission, vision and values, and possesses cultural humility.

**Major Duties**:
**Direct Work with Families**
- Provide home-based and on-site individual, family, and group counseling, as well as short-term crisis intervention, including advocacy and outreach for designated caseload of twelve (12) families.
- Engage families immediately upon referral, at times participating in Administration for Children’s Services (ACS) Child Safety Conferences.
- Implement and integrate the principles and procedures of Solution-Based Casework (SBC): assessment, family and individual level outcomes, action plans, and documentation and celebration.
- Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
- Conduct screenings and assessments for substance use, mental illness, and child safety and well-being, including assessing caregiver capacity, home environment and conditions, discipline methods, etc.
- Integrate the practices of SBC into every counseling session.
- Ensure every child has been seen and properly assessed every month.
- Provide appropriate casework contacts to meet the needs of the families; mínimally twice a month.
- Represent participant needs, concerns, and perspectives at all required ACS and GSS meetings and trainings.

**Administrative and Advocacy Role**
- Collaborate closely with ACS, service providers, schools, medical and mental health clinics, and other resources serving family members.
- Provide consultation to and collaborate with Family Workers as needed to ensure high quality services to families.
- Collaborate with ACS Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions.
- Attend and participate in Family Court hearings for families involved with ACS FSU.
- Facilitate referrals to alcohol and substance abuse treatment facilities, mental health treatment providers, and other service providers, including escorts to appointments as needed.
- Participate in case consultation, continued SBC training, and the SBC certification process.
- Prepare and maintain FASP documentation, monthly statistical reports, and case work notes in adherence with agency policy.
- Provide Court reports as needed to inform as to families’ progress or lack of progress in achieving outcomes.
- Maintain appropriate utilization of state and city databases including PROMIS and Connections, as well as other agency databases as needed.

**Qualifications**:

- Bachelors Degree required
- Child welfare experience preferred
- Bilingual - English/SpanishRequired
- Must have strong organizational, interpersonal, and counseling skills
- Must be able to work at least 2 evenings per week to accommodate working families’ schedules
- Must have strong inquiry skills and ability to seek and share internal and external best practices
- Must have a commitment to work from a strength based, trauma-informed & youth and family development perspective
- SBC trained and/or SBC certified a plus

Additional Information:
Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-rac