Customer Service

4 weeks ago


Fort Wayne, United States Buchanan Hauling & Rigging, Inc. Full time

At Buchanan Hauling & Rigging, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

You can work an alternate schedule, only working 26 weeks/year, but getting paid for 52 This schedule runs 12 hours/day 7 days on and 7 days off, 7pm to 7am. If you’re looking for a great career with a dynamic company, join us at Buchanan.

**Pay, Benefits, And More**:
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

**What You’ll Do On a Typical Day**:

- Track Expedite and Non-Expedite shipments according to nightly notes provided
- Order Entry; Imaging Paperwork
- Broker freight, when available
- Update Expedite Websites, McLeod, and any other formats necessary on each shipment
- Update Customers with tracking information, when requested
- Communicate with Account Managers/Carrier Sales Specialists via morning hand-off
- Learn to bid freight directly with customers
- Work on collecting paperwork from the unbilled report
- Other duties as assigned

**Be part of something big.**:


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