Current jobs related to Interim Client Service Manager - La Jolla - Beverly Hills Rejuvenation Center
-
Tax Manager
4 weeks ago
La Jolla, United States EisnerAmper Full timeJob Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom - we give you the tools you...
-
Client Relationship Manager
2 weeks ago
La Jolla, California, United States City National Bank Full timeJob SummaryWe are seeking a highly skilled Client Relationship Manager to join our team at City National Bank. As a key member of our financial services team, you will be responsible for building and maintaining strong relationships with our high-net-worth clients, providing them with tailored financial solutions and exceptional customer service.Key...
-
Client Relationship Manager
3 weeks ago
La Jolla, California, United States City National Bank Full timeJob SummaryWe are seeking a highly skilled Client Relationship Manager to join our team at City National Bank. As a key member of our financial services team, you will be responsible for building and maintaining strong relationships with our high-net-worth clients, providing them with tailored financial solutions and exceptional customer service.Key...
-
Client Relationship Manager
2 weeks ago
La Jolla, California, United States City National Bank Full time{"Job Title": "Client Relationship Manager", "Job Summary": "We are seeking a highly skilled Client Relationship Manager to join our team at City National Bank. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our high net worth clients, providing them with tailored financial solutions and...
-
Registered Client Service Associate
2 weeks ago
La Jolla, United States UBS Full timeYour role Are you truly service oriented? Do you know how to take care of people? We're looking for a Registered Client Service Associate to: • keep management systems up-to-date with client information • educate clients on account services and capabilities • help with the preparation of reports and other materials for client meetings • collect the...
-
Client Relationship Manager
2 hours ago
La Jolla, California, United States Palomar Specialty Insurance Company Full timePalomar Specialty Insurance Company is a rapidly growing and innovative insurer focused on providing specialty insurance to residential and commercial customers. We are seeking a Client Relationship Specialist to join our team in La Jolla, CA. As a Client Relationship Specialist, you will be responsible for building and maintaining strong relationships with...
-
Property & Casualty Insurance - Client Manager
4 months ago
La Jolla, United States Spectrum Insurance Full timeJob DescriptionJob DescriptionProperty & Casualty Insurance - Client ManagerLocation: San Diego, CAJob Description: We are seeking a highly motivated and customer-focused individual to join our team as an Account Manager. The ideal candidate will have experience in the insurance industry and a strong track record of providing excellent customer...
-
Client Service
3 weeks ago
La Jolla, California, United States StepStone Group Full timeJob OverviewStepStone Group is a leading global private markets firm that provides customized investment and advisory solutions to sophisticated investors worldwide. As a Client Service & Database Analyst / Associate, you will play a critical role in supporting internal and external stakeholders of our technology platform, driving business development and...
-
Service Operations Representative
4 weeks ago
La Jolla, California, United States Spectrum Insurance Service Full timePosition Title: Customer Service Representative / Administrative AssistantCompany: Spectrum Commercial Insurance BrokersJob Overview:We are on the lookout for a dedicated and detail-oriented individual to become part of our team as a Customer Service Representative / Administrative Assistant. The successful candidate will possess a background in customer...
-
Tax Senior Associate
4 weeks ago
La Jolla, United States EisnerAmper Full timeJob Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you will love from top to bottom - we give you the tools you...
-
Client Support Associate
2 days ago
La Jolla, California, United States Eagle Peak Solutions, Inc. Full timeJob Title: Client Support RepresentativeWe are a prominent sales and business development firm in the San Diego area that represents top clients in the technology and telecommunications industries. Our ultimate goal is to ensure our clients are achieving maximum brand visibility and increasing customer engagement.Job Responsibilities:Work directly with...
-
2025 Tax Summer Intern
4 weeks ago
La Jolla, United States EisnerAmper Full timeJob Description About our Private Client Services (PCS) Team The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals. Operating within a culture where we hold each other accountable to our standards of teamwork,...
-
2025 Tax Summer Intern
3 weeks ago
La Jolla, United States EisnerAmper Full timeJob Description About our Private Client Services (PCS) Team The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals. Operating within a culture where we hold each other accountable to our standards of teamwork,...
-
2025 Tax Summer Intern
3 weeks ago
La Jolla, United States EisnerAmper Full timeJob Description About our Private Client Services (PCS) Team The EisnerAmper Private Client Services Team connects family owned, closely held businesses and high net worth individuals with the solutions they need to reach their short- and long-term financial goals. Operating within a culture where we hold each other accountable to our standards of teamwork,...
-
Manager of Event Services
4 weeks ago
La Jolla, California, United States Estancia La Jolla Hotel and Spa Full timeJob TypeFull-timePosition Overview:As the Manager of Event Services, you will play a pivotal role in crafting unforgettable experiences for our guests at Estancia La Jolla Hotel & Spa.This prominent position serves as the key point of contact between clients and the hotel, ensuring meticulous execution and oversight of assigned groups, social gatherings,...
-
Client Relationship Executive
4 weeks ago
La Jolla, California, United States CalPrivate Bank Full timeJob OverviewCalPrivate Bank is an equal opportunity employer, dedicated to fostering diversity, equity, and inclusion.Position TitleRelationship Manager/Senior Relationship ManagerDepartmentBranch Operations/LendingReporting ToMarket President or Chief Banking OfficerFLSA StatusEXEMPTPosition SummaryThe role involves developing and overseeing a portfolio of...
-
Tax Manager
3 weeks ago
La Jolla, California, United States EisnerAmper Full timeJob Title: Tax ManagerEisnerAmper, a leading accounting, tax, and business advisory firm, seeks a highly skilled Tax Manager to lead our tax compliance and advisory work for clients. As a Tax Manager, you will be responsible for managing client relationships, developing extended services, and collaborating with partners to provide superior client...
-
Manager, Client Relationship Support
2 weeks ago
La Jolla, United States Charles Schwab Full timePosition Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Relationship Manager, (CRM), you play an essential and impactful leadership role that...
-
Client Relations Specialist
2 weeks ago
La Jolla, United States Eastridge Workforce Solutions Full timeEastridge, a leading provider of workforce management solutions, is dedicated to matching skilled professionals with impactful career opportunities. We are currently hiring a Customer Service Specialist for a dynamic and rapidly expanding insurer that specializes in offering innovative insurance solutions to both residential and commercial clients. In this...
-
Client Relations Specialist
2 weeks ago
La Jolla, United States Eastridge Workforce Solutions Full timeEastridge, a leading provider of workforce management solutions, is dedicated to matching skilled professionals with impactful career opportunities. We are currently hiring a Customer Service Specialist for a dynamic and rapidly expanding insurer that specializes in offering innovative insurance solutions to both residential and commercial clients. In this...
Interim Client Service Manager
4 months ago
**Interim Client Services Manager Job Description**:
**$65,000 - $85,000 + Bonus Potential**
Interim position as Client Service Manager for Beverly Hills Rejuvenation Center will lead our efforts to provide exceptional client care and luxury experiences while ensuring the highest standards of service delivery. You will be responsible for managing the client journey, implementing key performance indicators (KPIs), optimizing time management, and fostering a positive team culture focused on talent retention and development. Your role is pivotal in upholding our commitment to excellence and enhancing the overall client experience. The Client Services Manager is the key to driving the success of the clinic, and is a part of the decision-making team that helps the business continuously grow and improve. The Client Services Manager reports directly to the Area Manager. They have complete knowledge of the business, supporting financial and operational procedures, and are responsible for implementing strategies and processes to help the business thrive. Above all, they ensure every client experiences excellent care and service while delivering high quality consultations and converting sales leads to clients. The Manager is to supervise all day-to-day operations, delegates responsibility and supervises employees to assure that all operations are performed in accordance with BHRC standards, policies and procedures.
Job Duties, Responsibilities and Capabilities:
Client Journey Management:
- Oversee the client journey from initial contact to post-treatment follow-up, ensuring a seamless and personalized experience at every touchpoint.
- Collaborate with front desk staff, patient coordinators, and medical providers to streamline processes and enhance the efficiency of client interactions.
- Conduct regular assessments of client feedback and satisfaction levels, identifying opportunities for improvement and implementing solutions to enhance the client experience.
General
- Oversee and manages all areas of the business.
- Keep Area Manager and/or Medical Director promptly and fully informed of all issues (e.g., adverse events, client or staff concerns, and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action.
- Complete job responsibilities and performance objectives in a timely and effective manner and in accordance with Beverly Hills Rejuvenation Center policies and procedures.
- Maintain a favorable working relationship with all employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity, and efficiency/effectiveness.
Sales
- Accountable for meeting all sales goals.
- Adhere to company standards and service levels to increase sales and minimize costs, including inventory, utility, and labor costs.
- Create a structured business plan every month to hit set sales goals and develop team members accordingly.
- Oversee additional key metrics to support the success and profitability of the business, including service mix, margin analysis, and client demographics
Operational Responsibilities
- Meet weekly with the leadership team, Medical Director and other decision makers within BHRC.
- Accountable for all facility maintenance and cleanliness.
- Ensure all services are rendered in accordance with BHRC policies and procedures.
- Ensure all clients receive a proper consultation and treatment recommendations based on their individual needs and desired outcomes.
- Ensure that proper security procedures are in place to protect employees, clients, and company assets.
- Ensure accurate inventory reports and enforce inventory control procedures.
- Ensure a safe working and client environment to reduce the risk of injury and accidents. Complete incident/accident reports promptly in the event that a client or employee is injured or patient has an adverse reaction to a product or treatment.
- Manage all daily activities involving staff and client care, assuring the highest level of service for all clients.
- Investigate and resolve complaints concerning services.
Personnel
- Provide direction to employees regarding operational and procedural requirements.
- Interview employees. Direct hiring (as laid out in BHRC New Hire Process), supervision, development and, when necessary, termination of employees.
- Conduct orientation as laid out in the BHRC onboarding process.
- Assess training needs and schedule training appropriate for each staff member’s needs.
- Develop employees by providing ongoing feedback, establishing performance expectations, and conducting performance reviews.
- Maintain an accurate and up-to-date plan of staffing needs. Prepare schedules and ensure that the center is staffed appropriately all hours of operation.
- Ensure all HR policies are enforced.
- Attend and maintain all staff training, relevant to their role, in meeting federal and state law requirements of a medical
