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Home Care Sales Coordinator

4 months ago

Rockville, United States Home Instead Senior Care Full time

Transform Lives and Your Career: Join Home Instead as a Home Care Sales Coordinator

At Home Instead Montgomery County/DC, Your Career is About Making a Difference

Your Opportunity:
Step into a world where your sales skills do more than just meet targets - they change lives. At Home Instead Montgomery County/DC, we're not just offering a job, but a gateway to making a meaningful difference in the lives of seniors. If you're a sales maverick looking for a career that combines professional triumphs with heartfelt rewards, this is your call to action

Why You'll Love Working With Us:

- Impact Beyond Sales: Every deal you close brightens a senior's life.
- Career Growth Like No Other: Ascend in your career with a leader in home care.
- Innovative Spirit: Your ideas can shape the future of our sales strategies.
- Balance is Key: Enjoy the freedom of flexible hours that respect your personal life.
- A Culture That Celebrates You: Be part of a team where your work is valued, and your well-being matters.
- Rewarding Pay for Rewarding Work: Earn a salary and bonus that appreciates your valuable contributions.
- Training to Excel: Receive top-notch training to enhance your already impressive sales skills.
- Additional Benefits:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Position Summary:
The Sales Coordinator role is an essential part of the Client Services Team. This is an in-office position in Rockville, MD with salary plus performance bonus.

Core responsibilities:

- Meet sales targets by building relationships with and advising prospective clients and their families.
- Drive a culture of collaboration amongst the Client Services, Scheduling, HR and Billing teams to ensure successful outcomes for our clients.
- Ensure Client onboarding & Client Services processes are completed swiftly as per process guidelines.
- Own and manage the end-to-end process of converting an opportunity to a client.
- Own and manage all inquiries from current clients with timely, clear, and concise communication.
- Responsible for responding to incoming phone opportunities during business hours.
- Diligence, quick thinking, and speed of execution are critical for success in this role.
- Own and manage client opportunities across all channels: Referral Provider, Web, Phone and others.
- Analyzing data sets for trends and insights, tracking key performance metrics, and providing actionable recommendations to drive data-driven decisions.

Support responsibilities:

- Provide backup support to conduct the consultation at the clients home to inform the clients and their families of the process. Meet with the clients and their families to explain services, how we can best help them, and onboard them with the company.
- Build strong relationships with all company stakeholders: Referral providers, Clients, Admin staff, Caregivers.
- Assisting with other key operations activities as well as quality assurance calls and visits to our clients, maintaining, updating, and tracking information in company databases with client information, managing follow-ups promptly, preparing the necessary paperwork for consultations and training.
- Research, define and execute innovative ways to increase sales by developing long term relationships with referral providers.
- Represent the company at events, networking groups and other community settings.
- Identify, build, and maintain relationships with referral providers, health care professionals and senior care professionals.
- Visit key identified referral providers using a territory call cycle that has been developed and is constantly refreshed based on market analysis sales plans.
- Timely data entry into company systems.
- Support company values and goals.
- Create and deliver presentations internally and externally.

**Requirements**:

- Drive collaboration to achieve successful outcome for our clients
- Highly motivated to succeed
- Can-do approach
- Consultative Sales
- Fast learner

Ready to Make a Difference?

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

License/Certification:

- Driver's License (required)

Ability to Commute:

- Rockville, MD 20852 (required)

Ability to Relocate:

- Rockville, MD 20852: Relocate before starting work (required)

Work Location: In person