Sales Support Specialist
7 days ago
**Job Summary**
Home Genius Exteriors is a fast-growing remodeling company seeking a highly organized and communicative individual to join our marketing department as an Appointment Coordinator. This role is responsible for handling back-end scheduling, communicating with potential clients, and ensuring the sales team's success.
**Key Responsibilities:**
- Answer inbound calls promptly and professionally
- Initiate outbound calls to leads for estimates
- Act as the initial point of contact via phone and email
- Confirm information accuracy and schedule sales consultations
- Document interactions in CRM system
- Overcome objections and schedule consultations efficiently
- Provide solutions and exceptional customer service
- Adhere to schedules while maintaining service levels
**Minimum Competencies:**
- Organizational and communication skills
- Engaging interpersonal skills
- Ability to speak clearly and multitask
- Open-mindedness and passion for learning
- Flexibility and decision-making skills
- Desire to coach colleagues
**Benefits & Schedule:**
- $15/hr + commission/bonuses
- Training, technology access, performance rewards
- Medical insurance after 90 days, career growth opportunities
- Full-time, in-office position
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