Operations Coordinator Nurse

7 days ago

Evanston, United States Northwestern Medicine Full time

**Work Hours: Monday - Friday, 8:30am to 5:00pm**

**Location: 633 Emerson Street, Evanston**

The **Operations Coordinator Nurse** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Under the clinical direction of the Medical Director and the administrative direction of the Practice Manager, the Operations Coordinator, Nurse participates in the planning, leading, and organizing of activities relating to quality patient care in the practice. S/he supervises and personally provides nursing care in the practice.

The Operations Coordinator Nurse will be responsible for supervising the daily operations of practice site(s), supervising clinical and administrative support personnel, coordinating provider schedules, manage practice collections, ensure service excellence and perform service recovery as necessary.

Position manages workload distribution and prioritization of tasks. Responsible for front-line communication with staff to receive and provide feedback regarding quality and productivity. Position may perform staff work in assigned areas of responsibility when not conducting coordinator function.

**Responsibilities**:

- Supervise and direct the office’s front-line clinical and clerical staff.
- Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals.
- Oversee and direct day to day office operations within budget guidelines.
- Assist with managing providers’ schedules with templates and optimize patient care hours to enhance productivity.
- Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, and staff productivity.
- Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances, in-house cash balances, and bank deposits.
- Ensure that service excellence is delivered and perform service recovery whenever necessary.
- Manage office and medical surgical supplies within budget
- Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from central administrative offices.
- Conduct office staff meetings on a regular basis.
- Attend and actively participate in manager/supervisor meetings.
- Ensure that patient dignity and confidentiality are maintained at all times.
- Additional Functions_
- Review and approve automated time reports for accuracy.
- Develop tools to support staff and enhance efficiency.
- Provide input into staff performance reviews. May participate with manager in conducting staff performance reviews. Provide one to one coaching and mentoring.
- Plan, execute and resolve all routine technical needs of the practice (phone, copiers, fax machines, PCs, etc)
- Monitor daily transaction activity to ensure compliance with procedures.
- Resolve complex or critical situations involving patients, staff and customers: consults with manager for guidance as needed (e.g., complaints, discipline, etc.).
- Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
- Develop and implement policies and procedures as needed to support the practice.
- Complete other duties as assigned.

AA/EOE

**Qualifications**

**Required**:

- Bachelors degree or equivalent work experience
- Minimum of three years work experience in a medical or related business
- Comprehension of insurance plans including HMO,PPO, POS, commercial, Medicare, Medicaid
- Solid understanding of patient flow in a medical office
- Leadership experience
- Working knowledge of medical software, Word and Excel
- Experience managing daily cash activity and reconciling income reports with daily payments.
- Current license as a Registered Professional Nurse or eligible in the State of Illinois.
- CPR

**Preferred**:

- Bachelors degree.
- Knowledge of coding.
- Supervisory experience.

**Equal Opportunity**

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

  • Operations Coordinator Nurse

    1 week ago

    Evanston, United States Northwestern Memorial Healthcare Full time

    **Company Description** At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the...

  • Operations Coordinator Nurse

    4 weeks ago

    Evanston, United States Northwestern Medicine Full time

    Benefits * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and...

  • Operations Coordinator Nurse

    3 weeks ago

    Evanston, United States Northwestern Medicine Full time

    Benefits * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and...

  • Operations Coordinator

    6 days ago

    Evanston, Illinois, United States Ascension Full time

    About the Position:- Department: Materials Management- Schedule: PRN, Day shift- Work Days: Monday-Friday, Holidays as needed- Hospital: Ascension St. Francis- Location: Evanston, ILBenefits:- Paid time off (PTO)- Various health insurance options & wellness plans- Retirement benefits including employer match plans- Long-term & short-term disability- Employee...

  • Branch Operations Coordinator

    4 weeks ago

    Evanston, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to...

  • Branch Operations Coordinator

    3 weeks ago

    Evanston, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to...

  • Branch Operations Coordinator

    13 hours ago

    EVANSTON, WY, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to...

  • Epmo Coordinator

    6 days ago

    Evanston, United States Edward-Elmhurst Health Full time

    Coordinator, Enterprise Project Management Office The Enterprise Project Management Office (EPMO) Coordinator is responsible for scheduling EPMO meetings, coordinating agendas, and supporting the EPMO Lead and Senior EPMO Lead with prep work. As a program management tool expert, they create dashboards and reports and maintain Wave access/user rights. The...

  • Activities Coordinator, Full Time

    4 weeks ago

    Evanston, United States Covenant Living Communities and Services Full time

    _**In this role, The Resident Life Coordinator will**:_ - Collaborate with the resident services director in the planning, implementation and facilitation of social and recreational programs at the campus. - Program include structured individual and group activities and facilitating resident-led events and activities. - Ensure all social and recreational...

  • Activities Coordinator, Full Time

    22 hours ago

    Evanston, United States Covenant Living Communities and Services Full time

    _**In this role, The Resident Life Coordinator will**:_ - Collaborate with the resident services director in the planning, implementation and facilitation of social and recreational programs at the campus. - Program include structured individual and group activities and facilitating resident-led events and activities. - Ensure all social and recreational...

  • Registered Nurse Coordinator Surgical Specialties

    6 days ago

    Evanston, United States Edward-Elmhurst Health Full time

    Position Highlights: - Position: Clinical Coordinator - Perioperative Services - Location: Evanston Hospital - Full Time/Part Time: Full Time - Hours: M-F 6:30a - Required Travel: N/A What you will need: - License: Current professional Nursing Licensure in the state of IL required. - Education: Bachelor’s degree in Nursing required; Master’s degree...

  • Program Coordinator

    1 week ago

    Evanston, United States Northwestern University Full time

    Reporting to the Manager of the Qatar Support Office, the Program Coordinator oversees a variety of Evanston-based operational functions and initiatives for Northwestern Qatar (NU-Q). Principal responsibilities include business travel arrangements for both internal and external visitors, coordination of weekly mail and shipping services, processing expense...

  • Program Coordinator

    1 month ago

    Evanston, United States Northwestern University Full time

    Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions. The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions...

  • HRIS Coordinator

    3 weeks ago

    Evanston, United States Mather LifeWays Full time

    We are seeking a HRIS Coordinator to support the HRIS Manager through input, coordination and support for Human Resource Information System (HRIS) transactions, processes and projects to ensure operational efficiency, accurate recordkeeping and compliance.This position is full-time, and hybrid to work out of Mather's HQ office in Evanston, Illinois two to...

  • Resident Life Coordinator

    4 weeks ago

    Evanston, United States Covenant Living Full time

    We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Resident Life Coordinator. The purpose of this position is to plan, coordinate, assist and implement a full life enrichment program and volunteer program, as well as maintaining and updating on-campus communication. In this role, The...

  • Resident Life Coordinator

    4 weeks ago

    Evanston, United States Covenant Living Full time

    We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Resident Life Coordinator. The purpose of this position is to plan, coordinate, assist and implement a full life enrichment program and volunteer program, as well as maintaining and updating on-campus communication. In this role, The...

  • Resident Life Coordinator

    6 days ago

    Evanston, Illinois, United States Covenant Living Full time

    We Are Inspired to Serve. Join us Part of a nation wide family of Continuing Care Retirement Communities is seeking a Resident Life Coordinator. The purpose of this position is to plan, coordinate, assist and implement a full life enrichment program and volunteer program, as well as maintaining and updating on-campus communication. In this role, The Resident...

  • Resident Life Coordinator

    3 weeks ago

    Evanston, United States Covenant Living Full time

    We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Resident Life Coordinator. The purpose of this position is to plan, coordinate, assist and implement a full life enrichment program and volunteer program, as well as maintaining and updating on-campus communication. In this role, The...

  • Resident Life Coordinator

    3 weeks ago

    Evanston, United States Covenant Living Full time

    We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Resident Life Coordinator. The purpose of this position is to plan, coordinate, assist and implement a full life enrichment program and volunteer program, as well as maintaining and updating on-campus communication. In this role, The...

  • HRIS Coordinator

    3 weeks ago

    Evanston, United States Mather LifeWays Full time

    We are seeking a HRIS Coordinator to support the HRIS Manager through input, coordination and support for Human Resource Information System (HRIS) transactions, processes and projects to ensure operational efficiency, accurate recordkeeping and compliance. This position is full-time, and hybrid to work out of Mather's HQ office in Evanston, Illinois two to...