Front Office Staff, Entry Level

1 week ago


Stroudsburg, United States Thrive Perio and Implants Full time

Our Front Office is looking for our next team member

Front Office Staff, Entry Level

We are a Dental Specialty Practice who utilizes the latest and greatest in technology to transform our patient’s lives.

You would be responsible for ensuring that patients looking for dental treatment understand their options and receive the highest quality care.
- Must have experience with Dental, at minimum 1 year preferred.
- Experience with scheduling appointments, Dentrix, EagleSoft or EMR a huge plus.
- Possess a great understanding of computers, Microsoft Office, Chrome and can navigate through multiple patient portals.
- This role will require a highly motivated individual with strong communication skills to educate patients on dental options and closing skills to book new patient consultations.
- Multi tasking is an absolute must. You will be responsible for answering phones at the same time as patients checking in/out and supporting the clinical team, doctors and upper management to ensure the best experience for our patients.
- Manage a follow up process by reaching out to potential patients who have already expressed an interest, identify where they are in their decision-making process, and/or follow up on patients who may have delayed scheduling an appointment for consultations.
- Participate in marketing efforts to increase patient lead generation.
- Must have excellent interpersonal skills that build effective working relationships with patients, doctors, and other team members.
- Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward (manage KPIs).
- Maintains professionalism and poise constantly, even when working under pressure.
- Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
- Positive outlook, have a desire to learn and a passion for what we do.

**Job Types**: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person



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