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Front Desk Receptionist
3 months ago
TicketNetwork, Inc., is a high-tech leader in the ticketing industry. Founded in 2002, TicketNetwork hosts a leading online exchange with over $5.5 billion in ticket inventory. We power a vast network of websites that enable buyers and sellers to exchange tickets to thousands of events.
We have an exciting opportunity to join the team as **Front Desk Receptionist**
**Primary Responsibilities**:
- Answers calls and directs caller to the appropriate associate
- Provides callers with information as needed
- Greets and directs visitors and ensures that anyone entering the building is authorized to do so
- Verifies employee guest ID’s, provides visitor passes, and maintains visitor log
- Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
**Required Skills**:
- Excellent verbal and written communication skills
- Friendly and confident phone manner
- Ability to multitask in a fast-paced environment
- Exemplary customer focus
**Required Experience**:
- At least one year of experience in a professional customer service or administrative role
**Education**:
- H.S. Diploma or equivalent required
**Schedule**:
- Full time
- Monday-Friday: 9:00AM to 6:00PM
**Just a few of the perks we offer**:
- Generous benefits including Mental Health days
- Complimentary or discounted event tickets
- Company outings, parties, and onsite happy hours
- Onsite amenities such as our staff cafeteria which offers FREE hot breakfast and lunch daily, Free onsite fitness center, community garden, animal sanctuary, laundry services and more