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Strategic Change Manager

3 months ago


Los Angeles, United States City National Bank Full time

Overview:
**STRATEGIC CHANGE MANAGER**

**WHAT IS THE OPPORTUNITY?**

**What you will do**
- Strategic Change Enablement & Adoption Delivery for City National Bank
- Acts as change enabler and drives a portfolio of enterprise change initiatives across the bank identified as strategic priorities and provide guidance and support to related project teams
- Partners with Change Owners and project teams across the enterprise to drive and support implementation and adoption of our most important strategic priorities and key initiatives, as well as deliver an organizational culture of service excellence, efficiency, effort, collaboration, and enterprise
- Partners with leaders to enable the human side of transformation, ensuring people adopt the changes needed to promote the long-term success of our business
- Collaborates with Change Owners, stakeholders, and partners to understand business strategy around assigned projects, and own responsibility for the development, support and execution of organizational change management strategies and processes for defined projects related to the company's aims & objectives
- Ensures effective and consistent implementation of change projects, support on-going improvement efforts of project management and implementation discipline.
- Works closely with Strategic Delivery Manager and Change Owners to ensure project change needs are appropriately resourced and delivered in an effective manner, and benefits realized
- Lead change enablement and adoption project resources, directing their activities to achieve assigned goals
- Ensures alignment with the bank’s Enterprise Change Risk Management policy and Enterprise Change Management Office Procedure
- Drives business value through Enterprise Change Enablement & Adoption processes and tools
- Builds strong, collaborative relationships with Change Owners and delivery partners
- Effectively manages and coaches Change Consultants in a direct reporting or matrix environment as required
- Strategic Change Enablement Capability Adoption for City National Bank
- Serves as an active and visible coach to business partners, to model change leadership behavior, enablement, and integration into City National Bank change transformation delivery in alignment with the Enterprise Change Management Office and Enterprise Change Risk Management Policy

**Must-Have**
- Bachelor's Degree
- 10+ years of progressive relevant experience leading large change programs with a high level of value (benefit/cost), and very high level of complexity and uncertainty
- Experience managing a portfolio of large cross-enterprise programs/projects, programs/projects with third party vendors and programs/projects with significant technical and/or regulatory components
- 5 years previous experience working in a consulting, project/program management and/or dedicated organizational change management function in an organizational change leadership role
- 5+ years of progressive relevant experience leading project/initiative teams, including directing the activities of organizational change specialists or influencing the activities of those with influence over or partial responsibility for completion of OCM-related deliverables
- Prosci or other industry-recognized organizational change certification

**Skills and Knowledge**
- MBA or graduate degree in relevant field preferred
- ACMP Certified Change Management Professional (CCMP) strongly preferred.
- Microsoft 365, enterprise collaboration platforms, SaaS-based organizational change, analytics and/or project management tools
- Organizational Change Management
- Team Management in a Matrix Environment
- Vendor and Contingent Workforce Management
- Impact and Influence
- Leadership
- Dealing with Ambiguity
- Organizational Awareness
- Resourceful Use of Others
- Financial - Leverages understanding of business and financial concepts
- Analytical and Conceptual Thinking
- Stakeholder Management
- Teamwork and Cooperation
- Achievement Orientation

**Compensation**

Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
- **To be considered for this position you must meet at least these basic qualifications**

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

**Benefits and Perks**

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks.

**INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT**
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for emp