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Supervisor, Associate Tech Lead

3 months ago

Chicago, United States McDonald's Corporation Full time

**Company Description**
McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like _Fortune’s Most Admired Companies _and _Fast Company’s Most Innovative Companies._
- Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, _and _Development) _
Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day.
- Global Technology forging the way_
Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

This opportunity is part of the **Global Technology Commercial Products & Platforms **team, where our vision is to develop technology that delights our customers and enables our crews to operate our restaurants reliably and effectively.

The Associate Tech Lead, Digital Menu Board, plays a pivotal role in driving business success across our markets by demonstrating strong engineering and organizational skills. This is a key player in our market success. As the Associate Tech Lead, you will spearhead the strategy for product quality and deployment, actively supporting the deployment manager in operationalizing market deployments while coordinating activities across market and product release teams. Collaborating closely with cross-functional teams, they leverage vendor management capabilities to enhance our digital products, ultimately delighting our customers and driving engagement.

**Accountabilities & Responsibilities**:

- Attend all squad-level ceremonies and act as the champion for the market to ensure successful product deployment.
- Support the Tech Lead in maintaining the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McDonald's.
- Maintain documentation standards for all software shipped by the squad.
- Support the Tech Lead for deployment of new features, including QA, push to production, and defect remediation.
- Partner with Release Manager for any upcoming releases and maintain release hygiene.

**Qualifications**
- 2+ years experience working in a technology environment with knowledge of Agile software development process, a bachelor’s in technology preferred.
- Familiar partnering with collaborators across an at-scale, complex, global matrixed organizational setup
- Solid grasp of the latest development technologies

**Additional Information**

Nothing in this job posting or description should be construed as an offer or guarantee of employment.